Manager, Global Loss Prevention
2 weeks ago
We are seeking an experienced Global Loss Prevention Manager to join our team and oversee the implementation of strategies to maximize inventory accuracy and minimize loss due to operational inefficiencies, shortages, theft, and fraud. The ideal candidate will possess strong leadership skills, a data-driven mindset, a keen eye for detail, and a proactive approach to identifying and addressing potential risks.
As the Global Loss Prevention Manager, you will be responsible for:
- Collaborating closely with regional market Loss Prevention teams to develop and optimize loss prevention policies and procedures.
- Conducting investigations and working closely with various departments to develop global standards and processes that mitigate losses and maintain a safe and secure environment for employees and customers.
Key responsibilities include:
- Developing and implementing effective loss prevention strategies and global standard operating procedures tailored to an exceptionally service-oriented retail environment.
- Collaborating closely with regional loss prevention teams, providing guidance, training, and support while also identifying global areas of opportunity for process improvement.
- Defining appropriate key performance indicators (KPIs) and necessary reporting to maximize stock accuracy and minimize loss.
- Partnering closely with appropriate Finance and Retail teams on global inventory counts and processes, with the goal of standardizing reporting and recommendations that drive improvement in inventory accuracy.
- Facilitating regular meetings with local Loss Prevention teams to share best practices, identify global needs/trends, and minimize loss while supporting high customer service expectations.
- Analyzing data and trends to identify areas of potential risk and developing proactive measures to prevent losses.
- Collaborating with cross-functional teams to implement loss prevention best practices, including merchandise protection, cash handling procedures, and inventory management best practices.
- Partnering closely with training teams to develop and share training and best practices.
- Staying updated on industry trends and advancements in loss prevention technology, recommending updates or enhancements to processes, systems, and tools.
- Preparing and presenting reports to leadership on key performance indicators, loss prevention initiatives, and recommendations for improvement.
- Promoting and leading by example a culture of integrity, accountability, and compliance with policies and procedures.
Something about you:
At Pandora, we continuously strive to create an inclusive and open brand with a culture benefitting from a diverse group of high-performing people. The ideal candidate will have excellent organizational and problem-solving abilities, experience in stakeholder management, strong business partnering skills, and the ability to lead projects and cross-functional tasks.
Furthermore, we are looking for the following competencies:
- 5+ years of retail experience, specifically as a Store Manager, District or Regional Sales Manager, Retail Operations Manager, or similar.
- 3+ years of experience with driving loss prevention teams and/or processes, with demonstrated results.
- Proficiency in working with large data sets and strong analytical skills.
- Strong leadership and communication skills, with a demonstrated ability to influence across an organization and diverse teams.
- Ability to work both independently and in highly cross-functional teams.
- Established track record in dealing with ambiguity.
- Experience working in a dynamic, changing, and fast-paced environment.
- High degree of proficiency in English.
- High degree of proficiency in MS Office.
Additional information:
Global Career Band 4. Expected travel: 25 days/year.
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you
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