Nordic Speaking Customer Experience Specialist
10 hours ago
Join the dynamic team at Patrique Mercier Recruitment ES as a Nordic Speaking Customer Experience Specialist in the beautiful city of Athens, Greece We're looking for passionate individuals fluent in Nordic languages to help us deliver exceptional customer experiences.
In this role, you will engage with our Nordic-speaking clients, ensuring that their needs are met and their expectations are exceeded. Your responsibilities will include providing expert product information, resolving inquiries efficiently, and creating a joyful customer journey from start to finish. Embrace this opportunity to work in a vibrant cultural hub while making a meaningful impact in the world of customer experience
- Deliver tailored customer support to Nordic-speaking clients via multiple communication channels
- Identify customer needs and provide effective solutions to enhance their experience
- Maintain detailed records of customer interactions and follow up as necessary
- Collaborate closely with team members to improve service processes and contribute to a positive work environment
- Participate in training initiatives to deepen your understanding of our products and the customer service landscape
- Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is required
- Strong commitment to providing outstanding customer service
- Experience in customer service or a related role is beneficial
- Excellent communication skills with a focus on empathy and understanding
- A proactive approach to problem-solving and attention to detail
- Willingness to thrive in a collaborative and fast-paced environment
- Excited to relocate to Athens and immerse yourself in Greek culture
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
Entry level
Employment TypeFull-time
Job FunctionCustomer Service
IndustriesIT Services and IT Consulting
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