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Customer Support Strategist

3 weeks ago

Copenhagen, Copenhagen, Denmark Music Tribe Full time

About TC Electronic

We're a purpose-driven company that's passionate about music and dedicated to delivering innovative solutions that empower our customers. Since 1976, we've been pushing the boundaries of audio technology, and our products have become synonymous with excellence.

This role offers a unique opportunity to join our team and contribute to our mission. As a Transformational Customer Support Leader, you will be responsible for developing and implementing strategic support initiatives that drive business growth and customer satisfaction.

You will work closely with our engineering and marketing teams to ensure that our products and services meet the highest standards of quality and customer experience. Your focus on digital innovation, automation, and compliance will enable us to stay ahead of the curve and continue to deliver industry-leading solutions.

To succeed in this role, you'll need a deep understanding of audio technology, excellent leadership and communication skills, and a strong analytical mindset.

About the Role

  • Develop and implement strategic support initiatives
  • Work closely with engineering and marketing teams
  • Focus on digital innovation, automation, and compliance
  • Drive business growth and customer satisfaction
  • Lead a small technical support team