Retail Operations Strategist

2 weeks ago


Copenhagen, Copenhagen, Denmark SameSystem is PLC Full time

At SameSystem, a leading Workforce Management Solution provider for Retail and Hospitality businesses, we're seeking an experienced Retail Operations Strategist. This role is critical in ensuring our customers achieve operational success by leveraging our platform as a core part of their operations.

Key Responsibilities:
  • Become a trusted advisor to Europe's top retail and hospitality companies, driving lasting relationships and strategic initiatives.
  • Lead a talented team to excel and grow within a dynamic environment, fostering collaboration and empowering them to implement new ideas.
  • Oversight of customer onboarding processes, ensuring seamless integrations and delivering measurable outcomes.

About the Role:

  • We're looking for a seasoned professional with expertise in Customer Success, account management, or similar roles, preferably with experience working with enterprise clients in retail or hospitality.
  • Strong project management skills are essential, along with excellent interpersonal and communication skills to build relationships and align diverse stakeholders.
  • A proactive problem-solving mindset, coupled with a customer-centric approach, is crucial in addressing immediate challenges and delivering long-term solutions.

About Us:

  • SameSystem is a Danish Public Limited Company (PLC) with headquarters in Copenhagen, serving customers across Europe.
  • Our mission is to empower businesses to optimize their operations daily using AI-driven Workforce Management Solutions.


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