Product Specialist

4 weeks ago


Copenhagen, Copenhagen, Denmark 3Shape Full time
About the Role

We are seeking a highly skilled Product Specialist to join our Nordic Sales team. As a Product Specialist, you will be responsible for training, demos, onboarding, and customer success across our 3Shape product portfolio in the Nordic region.

Key Responsibilities
  • Provide training, consultancy, and product demos to 3Shape customers, either virtually or in-person.
  • Assist the sales and support teams at events, congresses, and exhibitions in Nordic countries, with a focus on building strong relationships with customers.
  • Monitor key performance indicators related to customer health, such as product usage and customer feedback, to provide timely support and interventions.
  • Develop and maintain key relationships with internal team members and external clients to facilitate effective communication and seamless support.
  • Facilitate the understanding and usage of our products through classroom, webinars, and remote training initiatives.
Requirements
  • Experience as a Product Specialist, Trainer, or Application Specialist within the dental industry.
  • Knowledge and insights into the work and needs of dentists and dental technicians.
  • Fluent in English (written and spoken) and fluent in one of the Nordic languages.
  • Excellent customer care and customer satisfaction mindset.
  • Enthusiasm for traveling and strong communication skills.
  • Ability to maintain a constructive attitude, demonstrate sensitivity to diverse perspectives, and excel in intercultural communication.
About Us

3Shape is a global leader in 3D scanning and CAD/CAM software solutions for the dental industry. We are committed to changing dentistry together with our customers and partners. Our company culture is built on diversity, inclusivity, and a passion for innovation.

We offer a competitive compensation package, including an attractive healthcare plan, breakfast and lunch, and a flexible work-life balance. If you are passionate about the dental industry and want to be part of a dynamic and international team, we encourage you to apply.



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