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IT Desktop Support Specialist
2 months ago
Axiom Technologies is a leading global IT services partner, providing expert support to medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.
Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team. The successful candidate will be responsible for providing timely and accurate support to end-users within our desktop computing environment.
Key Responsibilities- Provide on-site and on-call assistance to end-users
- Troubleshoot computer OS and peripherals
- Install and configure hardware and software
- Manage and maintain desktop computing environment
- Develop and implement solutions to improve service delivery
- 2+ years of relevant experience in desktop support
- Strong analytical and problem-solving skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Basic knowledge of SOE and group policies
- Experience with Microsoft Office applications and PC/Laptop hardware
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Axiom Technologies offers a competitive salary and benefits package, as well as opportunities for professional growth and development.