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Technical Support Associate
1 week ago
Lessor Group is seeking a Customer Support Specialist to join our team. As a key member of our customer success team, you'll play a vital role in helping our customers get the most out of our HR platform.
Key Responsibilities:- Provide excellent customer support via phone and email.
- Develop expertise in our HR platform, advising on complex configurations and troubleshooting technical issues.
- Act as a trusted advisor to our customers' superusers, helping them navigate challenges and optimize workflows.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Fluency in English and Danish is required.
- Strong analytical and problem-solving skills.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive benefits package including pension scheme, free fitness facilities, fruit, and beverages.
- Flexible work setup – Work from home up to two days a week.
We're part of Paychex Europe, a leading provider of HCM solutions.
