Field Service Technician

4 weeks ago


Copenhagen, Copenhagen, Denmark Philips Full time

About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Philips. As a Field Service Engineer, you will play a critical role in supporting our customers by providing exceptional service and technical expertise.

Your Key Responsibilities

  • Execute service activities such as regular preventative maintenance, emergency service, faultfinding, upgrades, and installations according to Philips' quality standard policies.
  • Ensure completeness and accuracy of service records, with particular attention to test & inspection results.
  • Timely and accurate submission of service data, job sheets, field problem reports, and other relevant administrative tasks as assigned.
  • Serve as company liaison with customer on administrative and technical matters.
  • Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner.
  • Use appropriate measurement equipment (electronic and analogue) in a calibration controlled cycle.
  • Identify and maintain customer relationships and related contacts.

Requirements

  • Relevant educational background within medical/electrical engineering – or similar.
  • 3–5 years of relevant experience within field service, preferably within a hospital environment.
  • Good communication and interpersonal skills.
  • Independent and service-minded with a logical and methodical approach to problem-solving.
  • Structured, organized mindset with a high level of personal integrity and self-discipline.
  • Proficient in IT skills.
  • Fluent in English and Danish language.
  • Driving license (B).
  • Willingness to travel.

About Philips

We are a health technology company dedicated to improving people's lives through innovative healthcare solutions. Our mission is to make a meaningful difference in the lives of our customers and employees. If you're passionate about delivering exceptional service and technical expertise, we encourage you to apply for this exciting opportunity.



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