Field Service Engineer

2 weeks ago


Copenhagen, Copenhagen, Denmark Philips Full time
Job Title: Field Service Engineer

As a Field Service Engineer at Philips, you will play a critical role in supporting our customers with exceptional service and technical expertise.

Your Key Responsibilities:
  • Execute service activities such as regular preventative maintenance, emergency service, faultfinding, upgrades, and installations according to Philips' quality standards.
  • Ensure completeness and accuracy of service records, with particular attention to test & inspection results.
  • Timely and accurate submission of service data, job sheets, field problem reports, and other relevant administrative tasks.
  • Serve as a liaison with customers on administrative and technical matters.
  • Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner.
  • Utilize appropriate measurement equipment in a calibration-controlled cycle.
  • Maintain an open and attentive eye out for business opportunities that contribute to customer satisfaction and positive margin contribution.
Requirements:
  • Relevant educational background within medical/electrical engineering or similar.
  • 3-5 years of relevant experience within field service, preferably within a hospital environment.
  • Excellent customer relationship management skills.
  • Independent and service-minded with a logical and methodical approach to problem-solving.
  • Structured, organized mindset with a high level of personal integrity and self-discipline.
  • Proficient IT skills.
  • Fluent in English and Danish language.
  • Driving license (B).
  • Willingness to travel.
About Philips:

We are a health technology company committed to providing quality healthcare to everyone, everywhere. Our team is dedicated to making a difference in people's lives, and we invite you to join us in this mission.

Learn more about our company culture and values at www.philips.com.



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