Field Service Technician

1 month ago


Copenhagen, Copenhagen, Denmark Philips Danmark AS Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Philips Danmark A/S. As a key member of our service team, you will be responsible for delivering exceptional service to our customers, ensuring their medical equipment is functioning optimally.

Key Responsibilities
  • Execute service activities, including regular preventative maintenance, emergency service, faultfinding, upgrades, and installations, adhering to Philips' quality standards.
  • Ensure completeness and accuracy of service records, with particular attention to test & inspection results.
  • Timely and accurately submit service data, job sheets, field problem reports, and other relevant administrative tasks as assigned.
  • Serve as a company liaison with customers on administrative and technical matters.
  • Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner.
  • Utilize appropriate measurement equipment in a calibration-controlled cycle.
  • Maintain an open and attentive eye out for business opportunities that contribute to customer satisfaction and positive margin contribution.
Requirements
  • Relevant educational background within medical/electrical engineering or similar.
  • 3–5 years of relevant experience within field service, preferably within a hospital environment.
  • Strong ability to identify and maintain customer relationships and related contacts.
  • Independent and service-minded with a logical and methodical approach to problem-solving.
  • Structured, organized mindset with a high level of personal integrity and self-discipline.
  • Profound IT skills are a merit.
  • Fluent in English and Danish language.
  • Driving license (B).
  • Willingness to travel.
About Philips

We are a health technology company committed to delivering innovative solutions that improve people's lives. Our mission is to make a meaningful difference in the lives of our customers and the communities we serve.

If you're passionate about delivering exceptional service and have a strong background in medical equipment maintenance, we encourage you to apply. We welcome candidates with diverse experiences and perspectives, and we're committed to creating an inclusive work environment that values and respects all individuals.



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