Head of User Experience Leadership

2 days ago

Copenhagen, Copenhagen, Denmark Too Good To Go Full time

Too Good To Go's mission is to inspire and empower everyone to fight food waste together. With 40% of all food produced globally being wasted, we aim to reduce this staggering statistic by promoting sustainable practices and innovative solutions.

Our story began as a simple marketplace app but quickly evolved into a certified B Corporation with a multifaceted approach to addressing food waste. From educational tools to retail technologies and legislative advocacy, we're committed to making a lasting impact.

The Power of Collaboration

Our thriving community of 108 million registered users and 245,000 active partners across 19 countries has already achieved remarkable results. By working together, we've prevented over 395+ million meals from going to waste, translating to a significant reduction of 1066.000 tonnes of CO2e emissions.

Your Mission

As a Product Design Lead at Too Good To Go, you will oversee the development of our partner-facing products, focusing on creating seamless and intuitive experiences. You'll collaborate closely with cross-functional teams to ensure design is represented throughout the product lifecycle.

You'll report directly to the VP of Product Management (Partner) and will be responsible for:

  • Leading and Developing Your Team: Manage a small group of product designers, providing guidance, mentorship, and support to help them grow professionally.
  • Driving Design Projects: Oversee the entire design process for your product area, from initial research to final implementation and ongoing iteration.
  • Cross-Functional Collaboration: Work closely with Product Managers, Engineers, User Researchers, Product Analysts, and other teams to align priorities, share insights, and deliver cohesive user experiences.
  • Maintaining and Evolving Design Standards: Help refine and promote a consistent design system across TGTG, ensuring visual and interaction patterns are scalable across different platforms and markets.
  • Facilitating User-Centric Thinking: Integrate research, data, and feedback into design decisions to create engaging and delightful user experiences.
  • Stakeholder Alignment: Communicate design rationale effectively to senior leaders and peers, building alignment on priorities and ensuring design goals are integrated into product roadmaps.
  • Setting and Tracking Goals: Create measurable objectives for the design team, monitor progress, and celebrate successes.
  • Contributing to a Strong Culture: Model and reinforce our values, promoting inclusion, collaboration, and excellence within your team and across the organization.
Key Requirements
  • Proven Product Design Experience: A strong track record in product design, with hands-on involvement in user research, UX/UI, and interaction design.
  • Team Leadership and Mentorship: Prior experience leading designers or design initiatives, including setting goals, providing feedback, and supporting career development.
  • Collaboration Skills: Comfort working in cross-functional teams with Product, Engineering, Research, and other disciplines. Experience advocating for design in high-level discussions is a plus.
  • User-Centric Mindset: Ability to translate user and business needs into clear, actionable design solutions.
  • Design Systems Knowledge: Experience contributing to or managing component-based design systems.
  • Strong Communication: Capable of articulating complex ideas in a clear and concise manner, both verbally and in writing.
  • Analytical & Detail-Oriented: Able to interpret data, metrics, and user feedback to refine designs and measure impact.
  • Preferred: Background in B2B and/or consumer-facing digital products, with an understanding of how to scale globally.

Benefits

  • Join a global social-impact company and certified B Corporation where you can see a tangible impact in your role.
  • Be an integral member of our defined product teams, valued for your insights and encouraged to contribute openly.
  • Foster a healthy work-life balance by focusing on results, not hours logged.
  • Work in an autonomous environment that promotes personal growth and ownership.
  • Be part of an international company with over 1,200+ colleagues across 19 countries who share our mission.
  • Join an informal environment where passion meets purpose, working alongside 180+ like-minded professionals in Tech & Product.
  • We celebrate diversity and success, and our team culture is driven by shared values.
  • We work in a hybrid setup and prioritize in-office collaboration.
  • We may be able to support you with a working visa in Copenhagen. Discuss this further during your first interview.

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