Head of Customer Experience
2 weeks ago
Key Responsibilities:
- Strategically lead and coordinate cross-functional teams focusing on Agile Excellence, UX/UI Design, and business applications.
- Develop and execute innovative digital strategies to drive business outcomes and enhance customer experiences.
- Implement digital transformation initiatives across Denmark, Poland, Ukraine, and remote teams, aligning with our broader business objectives.
- Cultivate a results-driven culture, prioritizing leadership development, coaching, and talent management.
- Ensure effective digitalization of healthcare services, fostering robust support and education initiatives.
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Head of Customer Experience Management
7 days ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timeJob Summary:We are seeking a Head of Customer Experience Management to join our team at Salesforce, Inc. As a key member of our leadership team, you will be responsible for developing and executing strategies that ensure our customers derive maximum value from our solutions. You will lead and inspire a team of highly skilled and passionate Customer Success...
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Head of Customer Experience
4 days ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeAbout Us:3Shape A/S started with a simple idea - to make 3D scanning better. Twenty years later, we have 2,000+ employees globally, creating award-winning scanning and CAD/CAM solutions to change dentistry together. Our team contributes to a better world.Job Description:We are looking for a seasoned digital leader to drive our global digital strategy and...
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Head of Omnichannel Experience
1 week ago
Copenhagen, Copenhagen, Denmark Saxo Bank Full timeHead of Omnichannel ExperienceIn this key leadership role, you will be responsible for delivering a seamless omnichannel experience for Saxo Bank's customers across all touchpoints. This includes the development and implementation of strategies to drive customer engagement, loyalty, and advocacy.You will lead a team of experienced professionals, including...
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Head of Sales and Customer Service
4 days ago
Copenhagen, Copenhagen, Denmark Moonboon Full timeMoonboon Copenhagen, Capital Region of Denmark, Denmark Head of Sales and Customer Service Moonboon is a Danish company dedicated to creating a range of high-quality, expert designed products that support the sleep and well-being of children and parents. With a focus on Scandinavian design, safety and environmental responsibility, Moonboon offers a range of...
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Head of Customer
3 weeks ago
Copenhagen, Copenhagen, Denmark Sprint365 Full timeSprint365 Copenhagen Municipality, Capital Region of Denmark, DenmarkHead of Customer & Partner SuccessGet AI-powered advice on this job and more exclusive features.Are you passionate about building strong relationships, being a trusted advisor, and delivering the best possible customer and partner experience? Then this position could be the perfect...
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Head of Customer
3 days ago
Copenhagen, Copenhagen, Denmark Sprint365 Full timeSprint365 Copenhagen Municipality, Capital Region of Denmark, Denmark Head of Customer & Partner Success Get AI-powered advice on this job and more exclusive features. Are you passionate about building strong relationships, being a trusted advisor, and delivering the best possible customer and partner experience? Then this position could be the perfect...
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Head of Customer Experience
1 week ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeOur MissionWe work to eliminate work-life hassles to let people focus on what matters. Our goal is to provide peace of mind that nothing is forgotten and all rules are followed. We invest in customer success instead of outbound sales, and our marketing is focused on people with a need, leading them to our product.
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Customer Experience Director
3 days ago
Copenhagen, Copenhagen, Denmark Sprint365 Full timeSprint365, a revolutionary force in the ERP industry, is seeking a seasoned professional to drive customer success and partnership growth.Job DescriptionWe are looking for a Mid-Senior level professional to fill the role of Head of Customer & Partner Success. As a key member of our team, you will be responsible for developing and executing a strategic plan...
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Customs Services Head
4 days ago
Copenhagen, Copenhagen, Denmark Maersk Group - A.P. Møller Mærsk Full timeMaersk Group - A.P. Møller Mærsk is seeking a seasoned Customs Services Head to lead the development of our core platform.In this key role, you will be responsible for overseeing product development, from concept to market launch, with a strong focus on customs expertise and global team management.The ideal candidate will have extensive experience in...
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Senior Global Customer Experience Lead
4 days ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeInnovative dental care solutions require innovative support systems. At 3Shape A/S, we're committed to developing cutting-edge technology and imaging techniques for dentists worldwide.We're seeking a highly skilled Senior Manager, Global Customer Support Projects to oversee the strategic development and implementation of initiatives across all global...
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Copenhagen, Copenhagen, Denmark Amazon Full timeJob Overview:The Amazon Business organization is dedicated to delivering a seamless shopping experience for business customers. We are seeking a Head of Software Engineering to lead the technical direction of our B2B experience. As a key member of our team, you will be responsible for developing innovative solutions that meet the needs of our business...
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Head of Customer and Business Support
49 minutes ago
Copenhagen, Copenhagen, Denmark Falck Danmark AS Full timeHead of Customer and Business SupportFalck Healthcare A/S is a leading company in the healthcare industry, dedicated to providing sustainable and innovative healthcare solutions. As the largest provider of health services to employees in Scandinavia, serving private and public organizations and pension companies we are rapidly evolving with ambitious goals...
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Head of Customer Success and Sales Strategy
4 days ago
Copenhagen, Copenhagen, Denmark Moonboon Full timeJob DescriptionWe are seeking a dynamic and experienced leader to join our team as Head of Sales and Customer Success. This role is pivotal in driving our sales strategies and ensuring exceptional customer experiences.Key ResponsibilitiesSales Leadership: Develop and implement sales strategies to achieve company targets and drive growth.Customer Success:...
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Customer Experience Innovator
3 days ago
Copenhagen, Copenhagen, Denmark VML MAP Full timeWe are seeking a Customer Experience Innovator to join our team at VML MAP. As a key member of our Customer and Business Strategy capability, you will be responsible for developing innovative customer experience solutions that drive commercial growth.Your Key ResponsibilitiesYou will work closely with clients across various industries to design and implement...
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Customer Experience Lead
1 week ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeUnlock Customer LoyaltyWe're on a mission to create unforgettable customer experiences at Flying Tiger Copenhagen. As our Customer Retention Manager, you'll lead the charge in developing strategies that drive loyalty and satisfaction. With a keen eye for data-driven insights, you'll make informed decisions to captivate our customers and keep them coming back...
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Head of Global Trade and Customs Operations
4 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timePandora A/S is seeking a highly experienced professional to lead the development of its global trade and customs function. As Head of Global Trade and Customs Operations, you will oversee trade and customs operations across the world, ensuring compliance with regulations and optimizing duty costs.Key ResponsibilitiesDevelop and implement a global trade and...
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Customer Experience Lead
17 hours ago
Copenhagen, Copenhagen, Denmark Ingvardsen Partners Full timeIn this exciting role as Customer Excellence Manager, you will have the opportunity to make a meaningful impact on our customers' experiences.Job OverviewWe are seeking a highly motivated and experienced individual to join our team as a Customer Excellence Manager.You will be responsible for developing and implementing customer-centric initiatives that drive...
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Head of Customer Experience and Engagement
4 days ago
Copenhagen, Copenhagen, Denmark Driversnote Full timeAbout UsWe're a small but mighty team with 8 web & mobile developers, 3 product designers, 1 product manager, 1 Data Analyst, 8 in marketing, and 10 in operations & support. We prioritize data-driven decision-making and experiment-based product development.
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Customer Experience Lead
1 week ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeSameSystem is a leader in Workforce Management Solutions for Retail and Hospitality businesses. As a skilled Customer Experience Lead, you'll play a pivotal role in crafting memorable experiences for our clients, driving customer satisfaction, and fostering long-term relationships.Main Responsibilities:Collaborate closely with our clients to understand their...
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Customer Experience Representative
2 days ago
Copenhagen, Copenhagen, Denmark Inter IKEA Systems B.V. Full timeWe are looking for a talented customer experience representative to join our team in the Cooking&Eating department. As a sales associate, you will play a vital role in creating an exceptional shopping experience for our customers.Our ideal candidate is passionate about delivering outstanding service and has a keen eye for detail. They should be able to...