Product Safety and Compliance Manager
1 week ago
Job ID:
Who you are
You are driven by the desire to enhance the product quality experience for IKEA customers by ensuring that all products are safe and compliant. Your passion for people and business propels you to continuously improve performance and foster growth.
You have a background in retail, ideally within Product Quality, Product Compliance, Product Requirements, Circularity, or related fields.
Familiarity with IKEA Recovery or Sales, along with a keen interest in product quality, is a plus.
Your stakeholder management skills are strong, allowing you to navigate ambiguous environments that require collaboration across various functions.
You possess excellent interpersonal skills, enabling you to build trustworthy relationships, and you communicate effectively in both Danish and English.
Your experience encompasses the business planning process, setting directions, and formulating strategic and operational goals, including monitoring KPIs.
You can prioritize tasks and make swift, straightforward decisions while capturing insights for continuous improvement.You have a solid understanding of relevant legislation and standards, or the ability to acquire this knowledge, particularly as it pertains to the Home Furnishing and/or Food product ranges.
Your responsibilities
You will drive growth by ensuring the availability of safe and compliant Home Furnishing and Food products for IKEA customers at a national level.
You will contribute to the product compliance initiatives within the retail market, ensuring that we provide safe and compliant Home Furnishing & Food products to our customers.
As a member of the PQR&C (Product Quality, Recovery & Compliance) team within the Selling department, you will actively support the PQR&C plan to achieve shared objectives and goals.
You will monitor and report on national regulations, industry standards, and health and safety requirements. You will oversee the end-to-end compliance of the IKEA product offerings throughout retail operations.You will assist in implementing standardized product compliance processes, tools, and KPIs, and escalate any product-related noncompliance issues and risks, including recall procedures.
You will maintain effective cooperation and relationships with all internal and external key stakeholders, including national consumer authorities.
You will keep the organization informed about product safety and compliance matters.About this work area
We are the face of IKEA, engaging with our customers in stores, online, through our catalog, and beyond.
Our expertise lies in the IKEA product range, local markets, and customer needs, as we continually seek innovative ways to connect with our customers to maximize sales and ROI.
We collaborate with thousands of colleagues worldwide in a diverse team dedicated to the ongoing global success of the IKEA Concept, which helps millions of customers enhance their everyday lives.
Questions and support? Let's connect
Please submit your online application for this position along with your complete application documents and cover letter outlining your interest in joining IKEA.
Feel free to reach out if you have any job-related inquiries.
For questions regarding the recruitment process, please contact the Senior Recruiter.
Other information
Proficiency in Danish and English, both spoken and written, is required.
This is a full-time position located at our Service Office.
Salary will be determined in accordance with IKEA's salary policy, based on your competencies and includes pension benefits.
We offer various benefits, including health insurance, massage services, a canteen, staff discounts, a discount club with external partners, annual gifts, bonuses, and more.
The start date is flexible and can be agreed upon.We conduct an ongoing interview process and reserve the right to close the position once we have received sufficient qualified candidates or to extend the process if necessary.
Please note that the hiring manager is English-speaking, so we kindly request that you apply in English.
Thank you.-
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