Guest Experience Director

3 days ago


Copenhagen, Copenhagen, Denmark Grandjoanne Full time
Guest Experience

We're committed to creating unforgettable experiences for our guests at Grand Joanne. As our Front Office Manager, you'll play a critical role in shaping this vision by leading and inspiring our front office team.

The Role

We're seeking an experienced front office professional who is passionate about delivering exceptional guest experiences and has a proven track record of success in a similar role.

Key Responsibilities
  1. Lead and motivate the front office team to deliver outstanding guest experiences.
  2. Develop and implement new ideas to enhance guest satisfaction and optimize front office operations.
  3. Manage guest feedback and resolve issues promptly to maintain high levels of satisfaction.
Requirements
  • Proven experience as a front office manager or similar role, preferably with HMS Infor skills.
  • A natural leader with a passion for delivering exceptional results and developing high-performing teams.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.


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