Director of Customer Experience
4 days ago
Merkle is seeking an experienced Solutions Director to lead the design of strategic solutions, shape RFP and pitch responses, and identify and frame complex client challenges.
The ideal candidate will have a strong background in either experience-led strategy and creativity or broad technology strategy, with a deep understanding of how to connect technology, data, and experience into cohesive and compelling solutions.
In this role, you will collaborate across teams to craft holistic and scalable solutions, driving innovation by evolving and developing new offerings within Northern Europe.
Why Join Us?
- A strategic, high-impact role without sales targets—focused purely on solution excellence.
- Opportunity to shape groundbreaking client solutions and innovate new offerings within the region.
- A cross-border, highly collaborative team, leveraging expertise from a world-class network.
- Competitive salary, benefits, and flexibility to work across Northern Europe.
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Director of Customer Experience
7 days ago
Copenhagen, Copenhagen, Denmark Falck Danmark AS Full timeFalck Danmark A/S is a leading company in the healthcare industry, dedicated to providing innovative and sustainable healthcare solutions. As the largest provider of health services to employees in Scandinavia, serving private and public organizations and pension companies, we are rapidly evolving with ambitious goals for the future.We are seeking an...
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Customer Experience Director
4 hours ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeUnlocking PotentialWe're passionate about empowering individuals to feel confident and expressive. Our goal is to create a community of like-minded change-makers who share our vision for a more sustainable and equitable world.Our ApproachWe prioritize progress over perfection, always striving to make better choices in every aspect of our business. From our...
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Travel Experience Manager
5 days ago
Copenhagen, Copenhagen, Denmark Intrepid Experience Full timeAt Intrepid Experience, we're on a mission to create incredible adventures that benefit both our travellers and the places we visit.The world needs more passionate individuals like you to help shape our journeys across North Europe. As an Assistant Destination Product Manager, you'll support the Product Manager in crafting exceptional itineraries, managing...
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Product Director
7 hours ago
Copenhagen, Copenhagen, Denmark Maersk Group - A.P. Møller Mærsk Full timeAbout the JobWe are seeking a Senior Platform Product Owner to join our Business Enabling Platforms team. As a key member of the team, you will be responsible for creating and delivering modern order handling solutions that enable both customers and agents to create, modify, and manage bookings for Maersk products.The ideal candidate will have a strong...
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VP of Customer Experience
6 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timePandora A/S is seeking a highly skilled and experienced professional to lead our digital marketing efforts. As a Digital Marketing Director, you will be responsible for developing and executing a comprehensive digital marketing strategy to enhance our global brand presence, engage customers, and increase sales.This role requires a strategic thinker with a...
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Digital Experience Director
12 hours ago
Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full timeJob DescriptionWe are seeking a Digital Experience Director to join our team in Copenhagen, Denmark. As an Account Director within our Experience & Engineering team, you will obtain and maintain relationships with clients.Key ResponsibilitiesFully understand clients' needs and business objectives.Drive and deliver flawless client service by maintaining...
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Customer Experience Visionary
7 days ago
Copenhagen, Copenhagen, Denmark VML MAP Full timeUnlock the Power of Personalization with VML MAPWe are on the lookout for a skilled Senior Experience Strategist to help us shape the future of customer experiences at VML MAP. With a passion for leveraging data and technology to create meaningful connections between brands and customers, you will be instrumental in driving business success through...
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Customer Experience Coordinator
5 days ago
Copenhagen, Copenhagen, Denmark Compacon B.V Full timeWelcome to Compacon B.V., where we strive to deliver exceptional customer experiences.Job Description: Customer Experience CoordinatorThis role requires a highly organized and customer-focused individual to manage customer projects and ensure seamless communication with clients and suppliers.Your responsibilities will include:Coordinating customer projects,...
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Customer Experience
7 days ago
Copenhagen, Copenhagen, Denmark Falck Danmark AS Full timeCustomer Experience & Process Owner – Byg fremtidens B2B kunderejser hos Falck Customer Experience & Process Owner – Byg fremtidens B2B kunderejser hos Falck Er du passioneret omkring at skabe engagerende og datadrevne kunderejser? Hos Falck søger vi en dedikeret og systemteknisk Customer Experience & Process Owner, der kan drive udviklingen af B2B...
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Customer Experience Coordinator
5 days ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeWe are seeking a talented Customer Experience Coordinator to join our team. As the first point of contact for our customers, you will play a crucial role in delivering exceptional customer service and ensuring their needs are met.The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle multiple tasks...
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Customer Experience Engineer
5 days ago
Copenhagen, Copenhagen, Denmark Kommunikationsforum Full timeKommunikationsforum is looking for a skilled Customer Experience Engineer to join our team. As a Customer Experience Engineer, you will be responsible for designing, implementing, and maintaining our Customer Data Platform (CDP). This role involves collecting and unifying first-party customer data from multiple sources, including integrating with the...
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Customer Experience Specialist
7 days ago
Copenhagen, Copenhagen, Denmark XPENG Danmark Full timeAt XPENG Danmark, we're looking for a skilled Servicerådgiver to join our team. As a Senior Service Advisor, you'll be the first point of contact for customers seeking advice on our vehicles.Your primary responsibility will be to provide exceptional customer service, addressing their queries and concerns in a professional and timely manner.Key...
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Customer Experience Advocate
5 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout the TeamWe're looking for a Customer Experience Advocate who is passionate about delivering exceptional customer service.You will drive product adoption and usage among customers, identifying opportunities for upselling or cross-selling additional features or services.Collaborate with account management teams to capitalize on expansion opportunities...
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Customer Experience Writer
7 days ago
Copenhagen, Copenhagen, Denmark Driversnote Full timeAbout Our TeamAt Driversnote, we're a passionate team of entrepreneurs and tech enthusiasts working together to create a product that truly makes a difference. We're proud of our product-centric approach, which has led to significant growth and user adoption.The Job DescriptionWe're seeking a Customer Experience Writer to join our team, responsible for...
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Customer Experience and Innovation
6 days ago
Copenhagen, Copenhagen, Denmark Publicis Groupe Full timeCompany description As a digital business transformation partner, we've spent nearly three decades utilizing the disruptive power of technology and ingenuity to help digitally enable our clients' businesses in their pursuit of next. Always through radical customer centricity and an outside-in mindset. We've built a history of digital firsts: We helped a bank...
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Customer Experience Strategist
4 hours ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS - Nn1 Full timeThe Perfect Candidate:We are looking for a highly skilled and experienced professional who possesses a unique combination of business acumen, creativity, and leadership skills. You should be able to:Develop and execute comprehensive marketing strategies to drive business growth.Lead campaign development of visual identity brand/portfolio.Oversee and refine...
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Customer Experience Advocate
7 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout Our TeamWe're a diverse team of 20 different nationalities, and we help each other out, have fun, and make results together.Our team consists of fun and ambitious people within GHG management, software development, product, sales, marketing, and financing.Job DescriptionAs a Data Operations Specialist, you will use your technical skills and structured...
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Customer Experience Manager
7 days ago
Copenhagen, Copenhagen, Denmark SOUNDBOKS Full timeAbout the RoleWe're seeking an experienced leader who can bring energy and excitement to our Community Support function. As our Head of Customer Support, you'll lay the foundation for a powerhouse team that delivers memorable experiences to customers worldwide. Your expertise in driving team performance, developing high-performing teams, and leveraging CRM...
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Customer Experience Associate
5 days ago
Copenhagen, Copenhagen, Denmark Poulette Full timeWe're seeking talented individuals to join our Poulette team in Copenhagen. As a member of our service team, you'll be part of a dynamic and fun environment that's passionate about serving high-quality food and providing exceptional customer experiences.Key Responsibilities:Deliver outstanding customer service and create memorable experiences.Maintain...
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Director, People Experience
3 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeAre you an experienced HR leader with a passion for creating exceptional employee experiences? Do you thrive in a fast-paced environment, ensuring seamless HR operations, payroll accuracy, and a workplace that enables people to do their best work? Are you excited to drive operational excellence while shaping a culture of efficiency and service? If so, this...