Director of Customer Experience

4 days ago


Copenhagen, Copenhagen, Denmark Dentsu Aegis Network Ltd. Full time

Merkle is seeking an experienced Solutions Director to lead the design of strategic solutions, shape RFP and pitch responses, and identify and frame complex client challenges.

The ideal candidate will have a strong background in either experience-led strategy and creativity or broad technology strategy, with a deep understanding of how to connect technology, data, and experience into cohesive and compelling solutions.

In this role, you will collaborate across teams to craft holistic and scalable solutions, driving innovation by evolving and developing new offerings within Northern Europe.

Why Join Us?

  • A strategic, high-impact role without sales targets—focused purely on solution excellence.
  • Opportunity to shape groundbreaking client solutions and innovate new offerings within the region.
  • A cross-border, highly collaborative team, leveraging expertise from a world-class network.
  • Competitive salary, benefits, and flexibility to work across Northern Europe.


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