Strategic Back of House Operations Manager

9 hours ago


Århus, Århus Kommune, Denmark WE Charity Full time
Job Overview

WE Charity is seeking a highly skilled and experienced Back of House Operations Manager to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.

Key Responsibilities:
  • Supply Chain Management: Monitor the flow of all shipments and ensure prompt follow-up with any discrepancies. Ensure that the back of house area is clean and organized to facilitate a smooth transition between seasons and comply with safety standards.
  • Inventory Control: Perform box counts, validate against bills of lading, and report any discrepancies, shortages, or damages immediately. Consistently control and ensure PRE standard within the BOH team.
  • Process Improvement: Use the Refill scorecard to improve the speed of the BOH team. Manage the implementation and closing of Markdown/Promotion in a timely manner.
  • Sales Floor Support: Assist the sales floor with product placement and stock replenishment.
  • Quality Control: Use correct Reason Codes, control, and complete mis-mates within P&P guidelines, following correct transfer and RTV procedures.
  • Analytics and Reporting: Check the PIV Report, manage negatives, and implement a negatives reduction plan.
Minimum Qualifications:
  • Experience in a similar position where the ability to meet and exceed targets has been demonstrated.
  • Previous experience in coaching, training, and developing team members.
  • Brand knowledge and the ability to represent the brand's attributes.
  • Commercial mindset.
  • Excellent communication skills at all levels.
  • Ability to be flexible and adaptable to the needs of the business.
  • Experience in networking and building relationships.
  • Proficient utilization of business systems and latest technology.
  • Willingness to constantly learn and develop.
  • Passionate and knowledgeable about the brand.
  • Fluent in a second language would be an advantage (spoken and written).
  • Ability to work weekends, evenings, and holidays as needed.


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