E-commerce Assistant

2 days ago


Copenhagen, Copenhagen, Denmark MakesYouLocal Full time
About the Role

We are seeking a highly skilled and multilingual e-commerce assistant to join our team in Copenhagen. As a customer service representative, you will play a crucial role in helping our clients' webshops expand and succeed abroad.

Your primary responsibility will be to provide exceptional customer service by email, chat, and phone calls to our Finnish customers. You will also assist with back-office tasks and contribute to the success of our clients' online businesses.

Key Responsibilities
  • Provide high-quality customer service to Finnish-speaking customers via various channels
  • Assist with back-office tasks, such as data entry and order management
  • Contribute to the growth and development of our clients' online businesses
Requirements
  • Fluent Finnish language skills and excellent communication skills
  • Strong customer service skills and ability to work in a fast-paced environment
  • Ability to learn new things and adapt to changing situations


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