Technical Support Specialist

1 day ago


Århus, Århus Kommune, Denmark Patrique Mercier Recruitment Spain Full time

About the Opportunity

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  • We are seeking a highly motivated and skilled Technical Support Specialist to join our team in Greece. This is an exciting opportunity to work with a top IT company, providing exceptional customer service to Danish-speaking clients.
  • You will be responsible for delivering technical support and resolving customer inquiries efficiently, while maintaining professionalism and a positive attitude throughout interactions.

Key Responsibilities

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  • Deliver exceptional customer service via various communication channels, including phone and email
  • Provide technical support and resolve customer inquiries efficiently
  • Maintain professionalism and a positive attitude throughout customer interactions
  • Document customer interactions accurately to improve service quality
  • Collaborate closely with the team to meet performance targets
  • Participate in regular training sessions to stay updated on products and services

Requirements

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  • Fluency in Danish (both written and spoken) is essential
  • Strong interest in customer service and IT solutions
  • Previous experience in customer support is beneficial but not required
  • Excellent communication skills and ability to work well in a team environment
  • Problem-solving ability and a positive, proactive attitude
  • Motivation to work remotely while enjoying the Greek lifestyle
  • A desire to learn and develop within a leading IT company

Benefits

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The estimated annual salary for this position is €40,000-€60,000, depending on experience and qualifications. This includes a base salary, plus two extra salaries per year, fully paid training, and relocation package.

Location

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This is a full-time remote position, allowing you to work from the comfort of your own home in Greece. You will have the opportunity to enjoy the beautiful backdrop of Greece while working with a leading IT company.



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