Healthcare Customer Care Professional
2 weeks ago
We're seeking a highly skilled and motivated Customer Care Representative to join our team at Medtronic plc. As a Customer Care Representative, you'll be responsible for providing exceptional customer service and support to our customers and stakeholders.
About Our ProductsWe develop and manufacture a wide range of medical devices, therapies, and solutions that improve the lives of patients and caregivers around the world. From diabetes management to spinal cord stimulation, our products are designed to make a positive impact on people's lives.
Job ResponsibilitiesAs a Customer Care Representative, you'll be responsible for:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Providing product information and technical assistance to customers
- Collaborating with internal teams to resolve complex customer issues
You'll have the opportunity to work with a variety of products and technologies, and will be expected to communicate effectively with customers and internal stakeholders.
QualificationsTo succeed in this role, you'll need:
- Bachelor's degree or similar level of education in business or life science
- Excellent communication and interpersonal skills
- Experience in customer service or a related field
- Ability to multitask and prioritize multiple projects
A knowledge of other Nordic languages will be an advantage, as is the ability to think critically and solve problems creatively.
What We OfferMedtronic offers a competitive salary and comprehensive benefits package, including health insurance, retirement savings, and paid time off. We're committed to supporting your career growth and development, and offer training and opportunities for advancement.
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