IT Industry Customer Care Expert

1 day ago


Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full time

About the Job

We are looking for a highly motivated and results-driven individual to fill the role of IT Industry Customer Care Expert. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients across the Nordic region.

Your Responsibilities:

  • Providing technical support to customers through various communication channels.
  • Resolving complex technical issues efficiently and effectively, ensuring high levels of satisfaction.
  • Maintaining accurate records of customer interactions, providing valuable insights for business growth.
  • Collaborating with the team to meet performance targets and improve customer experience.
  • Engaging in continuous learning to stay informed about our products and services.

Requirements

  • Able to communicate fluently in a Nordic language (Danish, Swedish, Norwegian, or Finnish).
  • A strong interest in customer service and a friendly, approachable personality.
  • Prior experience in customer service is preferred but not mandatory.
  • Excellent communication skills and ability to work well within a team.
  • Problem-solving skills and a positive attitude.
  • Able to work remotely and manage time effectively.
  • A desire to learn and adapt in a dynamic, tech-forward environment.


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