Customer Success Expert

4 days ago


Copenhagen, Copenhagen, Denmark SAP SE Full time

About the Role:

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We are seeking a highly skilled and motivated individual to join our SAP Academy for Customer Success as a Solution Advisor Associate. In this role, you will be part of a dynamic team that develops and delivers innovative solutions to meet the evolving needs of our customers.

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Key Responsibilities:

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  • You will work closely with our sales teams to provide deal support, participate in discovery sessions, executive meetings, and presentations, and deliver software demonstrations that showcase the value proposition of SAP solutions.">
  • You will also collaborate with the broader sales team to identify whitespace opportunities at existing accounts, lead Design Thinking sessions, and contribute to marketing events.">
  • In addition, you will participate in experiential learning opportunities, acquire a wide variety of business, industry, and SAP solution skills, and receive on-the-job training under the mentorship of a senior Solution Advisor colleague.">
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Solution Areas Focus:

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The SAP Academy for Customer Success focuses on developing expertise in SAP Business and Technology Platform (BTP), including database and data management, analytics, application development and integration, intelligent technologies, and AI.

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About You:

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To succeed in this role, you should have 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and excellent communication or customer-facing skills.

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You should also possess multi-dimensional experience, effective communication skills, including fluency in English and local language, proficient interpersonal skills, demonstrated ability to collaborate across diverse stakeholders and business functions, and strong Business Acumen.

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About Our Culture:

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SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We win with inclusion, focusing on health and well-being, and flexible working models that help ensure everyone feels included and can run at their best.

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About Us:

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SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

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