Customer Support Technician

3 days ago


Copenhagen, Copenhagen, Denmark I&L Biosystems GmbH Full time

The ideal candidate for this Field Service Engineer position has a strong technical background, preferably with electronic experience. You will be responsible for troubleshooting, testing, repairing, and servicing technical equipment and applications.

About the Role

This role involves traveling extensively throughout Denmark and Sweden, visiting customer sites to perform installations, repairs, and maintenance. You must be able to work independently but also collaborate with colleagues in sales and customer service.

Responsibilities
  • You will work closely with customers to understand their technical requirements.
  • Install and commission our equipment to meet customer specifications.
  • Perform routine maintenance and repairs to ensure equipment operates efficiently.
  • Provide technical advice and guidance to customers via phone or email.


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