Frontline Customer Experience Specialist Nordic Market
6 days ago
We are a leading e-commerce player in the Nordics, committed to delivering an exceptional customer experience through our online platforms, Boozt.com and Booztlet.com.
Our teams collaborate to drive innovation, growth, and excellence, all while upholding our core values of trust, freedom, and responsibility.
The Job DescriptionThis is a fantastic opportunity to join our Customer Service Team as a Danish Speaking Customer Service Agent. You will be at the forefront of delivering outstanding service to our Danish market, ensuring a seamless experience from order to delivery.
Your key responsibilities will include:
- Providing top-notch customer service via various channels
- Identifying and implementing process improvements
- Handling a range of inquiries, from product information to shipping and payments
- Taking ownership of challenges and finding creative solutions
To excel in this role, you should possess excellent communication skills, fluency in Danish, and relevant experience in the service industry. You should thrive in a dynamic environment, be adept at problem-solving, and provide personalized solutions even in high-pressure situations.
Why Choose Us?We offer a fulfilling and challenging work environment, with opportunities for personal and internal career development. Our benefits package includes a generous employee discount, wellness allowance, and sports activities, as well as a flexible work schedule and a supportive international team.
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