Global Customer Support Specialist

7 hours ago


Aalborg, Ålborg Kommune, Denmark Alfa Laval Corporate AB Full time

About Alfa Laval Corporate AB:

Alfa Laval is a pioneering company in the development of solutions for industries that are vital to our future.

We challenge conventional thinking to develop world-leading technologies that inspire progress in energy, food, water, and shipping.

We strive to make a positive impact on our colleagues, partners, customers, and society as a whole.

Our start-up culture and rapid growth drive our innovative spirit and personal growth.

Job Description

In this role, you will be part of a team that services and supports our global customer portfolio with quotations and support.

  1. You will identify spare parts and components for boilers and burners.
  2. Create commercial quotations for customers and follow up on them.
  3. Assist other Alfa Laval sales offices with spare parts sales.
Key Responsibilities

This position requires a team player who wants to achieve results through knowledge sharing.

You must be customer-centric and focused on meeting high-quality expectations with continuous improvements.

Take ownership of your assignments in a structured and systematic manner.

Requirements

You have experience working with service and support of customers and B2B sales.

You have technical flair and experience within ERP systems.

A commercial background combined with a few years of experience in the marine industry is an asset.

Excellent communication skills in English, both written and spoken, are required.

What We Offer

We pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences.

We prioritize candidates who are currently residing in Aalborg or have an established presence in the area.

We conduct a continuous review of received applications and do not accept applications via email due to GDPR.

We care about diversity, inclusion, and equity in our recruitment processes and apply Pymetrics assessments.



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