Fleet Management Specialist
2 days ago
Are you passionate about helping businesses succeed and thrive? Do you enjoy building strong relationships with customers and delivering exceptional results? We're looking for a talented Customer Success Representative to join our Bridgestone Mobility Solutions team.
About the RoleThis is an exciting opportunity to join a fast-paced and innovative company that's making a real impact in the mobility industry. As a Customer Success Representative, you'll be responsible for retaining and expanding our Webfleet customer base, providing outstanding customer experience, and driving revenue growth.
You'll work closely with our sales, marketing, and support teams to identify new business opportunities, build strong customer relationships, and deliver tailored solutions to meet their needs.
Key Responsibilities:
- Develop and execute tailored strategies to retain and expand our Webfleet customer base;
- Provide exceptional customer service, responding promptly to customer inquiries and concerns;
- Work collaboratively with cross-functional teams to identify new business opportunities and drive sales growth;
- Analyze customer data to identify trends and opportunities for improvement;
- Contribute to the development of new business initiatives and partnerships;
- Strengthen customer relationships through regular communication and proactive issue resolution;
Requirements:
- Proficiency in Danish and Swedish, as well as professional business English;
- Excellent communication, presentation, problem-solving, and conflict resolution skills;
- Business acumen/commercial understanding;
- Experience from a similar Customer Success or Account Management role and experience in sales;
- You have an analytical way of thinking and organizational talent;
- You are an empathetic listener and understand the needs and preferences of our customers;
- Experience with Salesforce is an advantage;
What We Offer:
- A dynamic and supportive work environment;
- Ongoing training and development opportunities;
- A competitive salary package and benefits program;
- Opportunities for career growth and advancement;
- A collaborative and diverse team culture;
- Access to cutting-edge technology and tools;
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