Danish News Media Research and Customer Success Specialist

1 week ago


Copenhagen, Copenhagen, Denmark Vocast Full time
About VOCAST

VOCAST is a software platform designed to simplify press and communication work for PR agencies, companies, municipalities, and fashion and interior brands. We believe that targeted communication leads to the best publicity.

Part of that platform is a network of journalists and media outlets that our Research team curates. You will be part of an international team located in Copenhagen. Our clients within the news-media segment include various PR agencies, companies, and municipalities.

Job Description

We are looking for a skilled individual to assist our clients in gaining access to the most important media outlets, journalists, and influencers in Denmark. As a News Media Researcher & Customer Success Coordinator, you will be responsible for researching the Danish media landscape, identifying relevant media outlets, journalists, and influencers, and reaching out to obtain consent to use their contact information.

In addition, you will have direct contact with our customers, supporting them via phone and email as well as coordinating tasks between customer support and other teams: development, digital design, and research. Your job would also include contributing to content on our website and newsletters.

Key Responsibilities
  • Researching the Danish media landscape and identifying relevant media outlets, journalists, and influencers
  • Reaching out to obtain consent to use contact information from media professionals
  • Providing customer support via phone and email
  • Coordinating tasks between customer support and other teams
  • Contributing to content on our website and newsletters
Required Skills and Qualifications

You should have a deep understanding of the Danish news media landscape and stay updated on the latest industry trends. You are outgoing and structured and have no problem calling Danish media to obtain consent, or helping customers via phone and email. Additionally, you are interested in gaining insights into how Denmark's largest companies and organisations communicate.

You speak and write fluent Danish and English.

Benefits

We offer a flexible work-life balance, allowing you to organize your own work frame around 20 hours a week so that it fits according to your schedule. Salaries are like student positions while taking your experience into account.



  • Copenhagen, Copenhagen, Denmark Vocast Full time

    About the Role:We are seeking a highly motivated and organized individual to join our team as a Danish News Media Researcher & Customer Success Coordinator. As a key member of our research team, you will be responsible for researching the Danish media landscape, identifying relevant media outlets, journalists, and influencers, and obtaining consent to use...

  • Danish Research

    1 month ago


    Copenhagen, Copenhagen, Denmark VOCAST ApS Full time

    About the JobWe are seeking a highly skilled Danish Research & Customer Success Coordinator to join our team at VOCAST ApS. As a key member of our international team, you will play a crucial role in identifying and curating the most influential Danish media contacts in the fashion, home interior, and lifestyle sectors.Your Key Responsibilities:Conduct...


  • Copenhagen, Copenhagen, Denmark VOCAST ApS Full time

    We are seeking a Danish Research and Customer Success Coordinator to help identify key media contacts in the fashion, home interior, and lifestyle sectors within Danish media. This role requires knowledge of the Danish lifestyle media system and the ability to identify dominant journalists, magazines, content creators, influencers, stylists, and other media...


  • Copenhagen, Copenhagen, Denmark Berlingske Media AS Full time

    About the RoleWe are seeking an experienced Platform Success Manager to join our team at Berlingske Media A/S. As a key member of our Trusted Web platform, you will play a vital role in driving customer satisfaction and revenue growth.Responsibilities:Develop and maintain strong relationships with media agencies and programmatic advertisersCreate...


  • Copenhagen, Copenhagen, Denmark Københavns Universitet (KU) Full time

    About the OpportunityWe are seeking a highly qualified Digital Media and Communication Research Specialist to join our team at Københavns Universitet (KU). As a key member of our research group, you will contribute to interdisciplinary and culturally comparative work covering China, Europe, and the United States.Job DescriptionThe successful candidate will...


  • Copenhagen, Copenhagen, Denmark Berlingske Media AS Full time

    Key Role in Launching Denmark's Biggest Ad Manager PlatformAs a Platform Success Manager, you will play a pivotal role in launching Denmark's largest ad manager platform, Trusted Web, and driving its growth in the country. You will work closely with media planners at leading media agencies and in-house programmatic advertisers, serving as the primary point...


  • Copenhagen, Copenhagen, Denmark Hobbii Full time

    Hobbii, the happiest place on earth for yarn lovers, is looking for a Norwegian-speaking Customer Success Advocate. As the main point of contact for our customers, you will be responsible for delivering exceptional customer service via phone, email, and social media.About the JobAs a Customer Success Advocate at Hobbii, you will play a key role in assisting...


  • Copenhagen, Copenhagen, Denmark Hello Retail ApS Full time

    About the RoleHello Retail ApS is seeking a highly skilled Danish Customer Success Manager to join our team in Copenhagen. As a key member of our Customer Success team, you will be responsible for ensuring the success of our existing customers in the Nordic market.Key ResponsibilitiesCoordinate with the Nordic team to deliver promised services to...


  • Copenhagen, Copenhagen, Denmark Berlingske Media AS Full time

    Job Title: Platform Success Manager for Trusted WebJoin Berlingske Media A/S as a Platform Success Manager for Trusted Web and take on a key role in starting up Denmark's biggest ad manager platform. As a trusted advisor to our clients, you will work closely with media planners and programmatic advertisers to ensure optimal customer satisfaction and revenue...


  • Copenhagen, Copenhagen, Denmark Hobbii Full time

    About the RoleWe're seeking a highly skilled and customer-focused individual to join our vibrant Customer Success team at Hobbii. As a Norwegian-speaking Customer Success Hero, you'll be the main point of contact for our customers, providing exceptional service via phone, email, and social media.Key ResponsibilitiesDeliver outstanding customer service,...


  • Copenhagen, Copenhagen, Denmark Hobbii Full time

    About the RoleWe're looking for a Dutch-speaking Customer Success Hero to join our vibrant and international Customer Success team. As a key point of contact for our customers, you'll be responsible for delivering excellent customer service via phone, email, and social media. With your charm and dedication, you'll assist our customers with everything from...


  • Copenhagen, Copenhagen, Denmark Hobbii Full time

    About the RoleWe're seeking a skilled Customer Success Hero to join our vibrant and international team at Hobbii. As a key point of contact for our Norwegian-speaking customers, you'll be responsible for delivering exceptional customer service via phone, email, and social media.As a Customer Success Hero, you'll play a crucial role in ensuring our customers...


  • Copenhagen, Copenhagen, Denmark ALLER MEDIA AS Full time

    About the RoleWe are seeking a highly skilled Application Specialist to join our AdSales team at Aller Media Nordic. As a key member of our team, you will be responsible for the daily support, maintenance, and evolution of our Salesforce-based advertising sales applications.Your Key ResponsibilitiesMeet regularly with business customers to understand their...


  • Copenhagen, Copenhagen, Denmark Københavns Universitet (KU) Full time

    Job Title: Postdoctoral Researcher in Digital Media and CommunicationThe Department of Communication at the University of Copenhagen invites applications for three postdoctoral positions in digital media and communication research. The positions are part of the GREENWATCH project, which examines the potentials and challenges of employing the Internet of...


  • Copenhagen, Copenhagen, Denmark NKT AS Full time

    Customer Research SpecialistNKT A/S is seeking a highly skilled Customer Research Specialist to join our international Group Marketing team. As a key member of our team, you will be responsible for providing impactful customer insights to internal stakeholders.Key Responsibilities:Lead various customer and market research projects, both quantitative and...


  • Copenhagen, Copenhagen, Denmark Mynewsdesk Full time

    Media Database Researcher OpportunityWe are seeking a skilled Media Database Researcher to join our team in Germany. As a Media Database Researcher, you will be responsible for growing and refining our contacts database, ensuring names and details are accurate in our system, and uncovering the right media connections.Key Responsibilities:Growing and refining...


  • Copenhagen, Copenhagen, Denmark Tinyhus ApS Full time

    We are seeking a highly skilled Social Media Coordinator to join our team at Tandoori Twist, a newly established Indian take-away and restaurant in Copenhagen. The ideal candidate will be a natural team player, proactive, and flexible, with a strong background in social media marketing.The successful candidate will be responsible for:Visiting the restaurant...


  • Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    Unlock Your Potential as a Customer Success SpecialistSAP Danmark is seeking highly motivated and ambitious individuals to join our team as Customer Success Specialists. This role is perfect for those who are passionate about delivering exceptional customer experiences and driving business growth.About the Role:We are looking for talented professionals to...


  • Copenhagen, Copenhagen, Denmark UN News Full time

    Job Title: Associate Education Officer - Knowledge Management and Reporting SpecialistUN News is seeking a highly skilled Associate Education Officer - Knowledge Management and Reporting Specialist to support the effective implementation of basic education programs. The successful candidate will be responsible for ensuring robust knowledge management,...

  • Content Researcher

    5 hours ago


    Copenhagen, Copenhagen, Denmark Mynewsdesk Full time

    Mynewsdesk, a leading online PR-platform, is currently serving approximately 4000 customers worldwide. Our media database team is seeking a skilled Content Researcher to join our German media team on an hourly pay basis.The ideal candidate will possess fluency in both German and English languages. While prior knowledge of the German media landscape is...