Digital Media Researcher and Customer Success Coordinator

2 weeks ago


Copenhagen, Copenhagen, Denmark Vocast Full time

We are seeking a skilled Digital Media Researcher and Customer Success Coordinator to join our team at Vocast in Copenhagen, Denmark. In this role, you will be responsible for researching the Danish media landscape, identifying relevant media outlets, journalists, and influencers, and reaching out to obtain consent to use their contact information.

Your primary goal will be to assist our clients in gaining access to the most important media outlets, journalists, and influencers in Denmark. You will have direct contact with our customers, supporting them via phone and email as well as coordinating tasks between customer support and other teams: development, digital design, and research.

The ideal candidate will have a deep understanding of the Danish news media landscape and stay updated on the latest industry trends. Fluency in both Danish and English is required, along with excellent communication and organizational skills.

This is a part-time position of approximately 20 hours per week, allowing for flexibility in your work schedule. Salary will be commensurate with experience, similar to student positions.

Vocast is a software platform designed to simplify press and communication work for PR agencies, companies, municipalities, and fashion and interior brands. Our clients within the news-media segment include various PR agencies, companies, and municipalities, such as Roskilde Festival, Odense Municipality, Messecenter Herning, and REMA 1000.

  • Salary: 250-350 DKK per hour (depending on experience)
  • Location: Copenhagen, Denmark
  • Work schedule: Approximately 20 hours per week


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