Customer Success Advocate

1 month ago


Copenhagen, Copenhagen, Denmark Hobbii Full time

Hobbii, the happiest place on earth for yarn lovers, is looking for a Norwegian-speaking Customer Success Advocate. As the main point of contact for our customers, you will be responsible for delivering exceptional customer service via phone, email, and social media.

About the Job

As a Customer Success Advocate at Hobbii, you will play a key role in assisting our Norwegian-speaking customers with various inquiries, from shipping details and product specifics to general questions about yarn, patterns, and more.

Key Responsibilities
  • Provide excellent customer service via phone, email, and social media
  • Assist customers with various inquiries, including shipping details and product specifics
  • Liaise with internal teams to resolve customer issues
Requirements
  • Fluency in Norwegian and English (both spoken and written)
  • A Danish work permit
What We Offer

You will be based at our vibrant HQ in Copenhagen, where we offer a competitive salary range of 420,000 - 520,000 DKK per year, depending on experience. In addition, we provide a delicious lunch, themed Friday bars, and damn good coffee. We are also flexible with remote working arrangements.

About Us

Hobbii is a leading provider of yarn and knitting supplies. We pride ourselves on providing exceptional customer service and creating a welcoming community for yarn lovers.



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