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Account Growth Specialist

3 weeks ago

Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time
Our Mission: At All Gravy, we're passionate about creating a product that people love and aspire to use. We believe that the next generation of employees deserves better than outdated software, and we're committed to making it happen.

We're looking for a Customer Success Associate who shares our vision and is excited about building a big company from a small starting point. You'll be part of a dynamic and young team that's motivated, fun-loving, and dedicated to our mission.

Job Description: The Job and Responsibilities

This role is an exciting opportunity to own the entire customer journey with top accounts and work closely with senior team members to maintain and build on effective customer strategies.

Daily activities include:

  • Drive our customers' success
  • Oversee the customer lifecycle including onboarding, adoption, retention and renewals
  • Work closely with our Developers, Marketing and Sales team to meet our customer's expectations
  • Understand our customers and take ownership of their needs internally and externally

All Gravy is undergoing high growth; hence the job and responsibilities will develop over time, and there will be plenty of opportunities for you to learn and grow.