Order Fulfillment Specialist

4 days ago


Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full time

We are looking for an experienced Order Fulfillment Specialist to join our team. As the first point of contact for our customers, you will play a crucial role in delivering exceptional customer service and ensuring their orders are fulfilled efficiently.

The ideal candidate will have excellent organizational skills, attention to detail, and the ability to multitask. You will work closely with the operations function to ensure optimal alignment between demand and supply.

  • Process customer orders according to target
  • Coordinate with internal teams to fulfill orders
  • Resolve customer complaints
  • Monitor and report on order fulfillment metrics

Requirements:

  • Excellent organizational and communication skills
  • Knowledge of order fulfillment processes and procedures
  • Experience in handling logistics enquiries from customers
  • Attention to detail and ability to multitask


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