Technical Account Manager

5 days ago


Copenhagen, Copenhagen, Denmark Amazon Full time

In this role, you will work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project, and launch planning, and ongoing operational issues. You will engage at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

Key Responsibilities

Your daily tasks will include:

  • Championing and advocating for customer requirements within AWS (e.g., feature requests)
  • Participating in customer-requested meetings (onsite or via phone)
  • Leveraging key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
  • Sharing knowledge and innovating with some of the leading technologists around the world
About AWS

At Amazon Web Services, we value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Our inclusive team culture empowers us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.



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