Global Customer Solutions Specialist

6 days ago


Copenhagen, Copenhagen, Denmark Tbwa ChiatDay Inc Full time

Company Overview

Templafy is a rapidly growing company that specializes in document generation and automation. Our platform enables organizations to streamline their document creation process, reducing manual work and increasing efficiency. With a strong presence in the market, we support over 800 enterprise customers worldwide, including industry leaders like KPMG and IKEA.

Job Description

We are seeking an experienced Account Manager to join our team. As a key member of our Account Management team, you will be responsible for managing a significant portfolio of existing customers, developing strategies to grow their business, and driving revenue growth. Your key performance indicators will focus on retention rate and upsell revenue generation.

  • You will manage 30-50 key accounts, creating and executing strategies to achieve account plans.
  • Build a pipeline and identify new use cases across your book of business.
  • Deliver maximum revenue potential from your portfolio pipeline.
  • Serve as a subject matter expert for complex sales cycles.
  • Collaborate with other sales teams to drive cross-functional success.
  • Support the onboarding of new teammates and contribute to company culture development.

Skills and Qualifications

To succeed in this role, you will need:

  • 2-4 years of experience in account management or sales, preferably in B2B SaaS.
  • Established sales skills, with a track record of meeting or exceeding quotas.
  • Strong communication skills, with experience building relationships with executives up to the C-Level.
  • A consistent record of high achievement in current and/or previous roles.
  • Aptitude for rapport-building with customer executives and negotiating revenue-generating deals.
  • Motivation to work in a fast-paced environment and a willingness to learn and adapt.

Benefits

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is dedicated to building an engaging company culture, with a focus on employee well-being and happiness.



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