Customer Relationship Specialist

5 days ago


Copenhagen, Copenhagen, Denmark duuo Full time
About the Role

We are seeking a skilled Customer Relationship Specialist to join our team at DUUO. This role involves building and maintaining strong relationships with customers across various service areas.

Key Responsibilities:

  1. Become the trusted advisor for a portfolio of customers, ensuring their satisfaction from onboarding to long-term partnerships.
  2. Dive into opportunities to offer additional services that bring value to our customers, driving sales and growth.
  3. Collaborate closely with operations teams to guarantee seamless service delivery, meeting customer expectations.
  4. Cultivate proactive solutions to maintain high levels of customer satisfaction and loyalty.

Qualifications:

  • Excellent fluency in both English and Danish.
  • Background in account management, sales, or customer-facing roles.
  • Solid communication and interpersonal skills.
  • A problem-solving mindset with a focus on customer-centric approaches.
  • Effective multitasking abilities with strong organizational skills.
  • Thrives in a dynamic work environment.


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