Customer Experience Specialist

2 days ago


Copenhagen, Copenhagen, Denmark Aura Recruit Ltd. Full time

We are seeking a skilled Customer Experience Specialist to join our team at Aura Recruit Ltd. As our new CSM, you will be responsible for selling and supporting customers in getting the most out of our cloud-based platform.

Key responsibilities include:

  • Conducting additional sales to existing customers, as well as proactive sales to new customers
  • Understanding and mapping customer challenges through effective communication and problem-solving skills
  • Creatingsales strategies and follow-ups to ensure successful customer outcomes
  • Cross-collaborating with colleagues to deliver a holistic customer experience

We envision that you have a solid technical understanding and natural talent for building relationships. You should have experience with digital solutions, strong communication skills, and customer focus. Additionally, a curious and willing-to-learn approach is essential for this role.

Aura Recruit Ltd. is a cloud-based platform that combines BIM models and data to reduce project risks. Our innovative approach makes complex project information accessible and usable for all stakeholders in the construction, engineering, and manufacturing industries.



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