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Global Operations Specialist
2 months ago
About the Role
This is an exciting opportunity to join ABB A/S as a Global Operations Specialist. As a key member of our team, you will play a crucial role in supporting the Energy Industries division in delivering complete software solutions across energy-related industries.
Key Responsibilities
- Partner with product managers, business stakeholders, and champion super users to continually evaluate business processes, define process improvements, and enhance data quality.
- Own and improve our sales tools and training programs, enabling trackable learning and engagement while developing and promoting sales collateral and promotional materials globally.
- Support and coordinate product commercialization activities related to product releases, ensuring alignment with PAEN business product management processes.
- Drive key initiatives, such as net promoter score assessments and various process improvement projects.
- Generate visibility for software products and services by owning and improving product data for opportunity tracking.
- Be our team's Salesforce and data analytics champion, completing related tasks with precision and expertise.
Requirements
- A Bachelor's degree in a technically relevant field, and over five years of experience in CRM, mastering Salesforce administration.
- Deep understanding of best practices in sales operations, coupled with basic knowledge of PowerBI.
- Proven track record of partnering with product organizations to create and deliver impactful sales tools and training.
- Persistence and ability to build credibility quickly with customers and internal stakeholders.
- Ability to prioritize and explain decisions clearly and backed by evidence.
About ABB A/S
ABB A/S is a global leader in the energy and automation industry. We are dedicated to addressing global challenges and empowering everyone to create sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive our aim to make a positive impact on the world.
