Operations Manager for Digital Customer Experience

3 days ago


Copenhagen, Copenhagen, Denmark WSAudiology Full time
Job Description
The Role
  • You will lead the integration of business, design, and technology to deliver seamless digital customer experiences across our initiatives.
  • Collaborate with cross-functional teams to orchestrate the development and deployment of new products and services.
  • Ensure alignment with stakeholders and teammates, driving results-oriented structures and processes.
Your Responsibilities
  • Establish scalable and customer-centric ways of working, from project-based to journey- and product-led approaches.
  • Develop and maintain agile toolboxes, ensuring a customer-focused perspective.
  • Facilitate key formats like joint planning sessions, promoting transparency and coordination.


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