Operations Manager for Digital Customer Experience
3 days ago
The Role
- You will lead the integration of business, design, and technology to deliver seamless digital customer experiences across our initiatives.
- Collaborate with cross-functional teams to orchestrate the development and deployment of new products and services.
- Ensure alignment with stakeholders and teammates, driving results-oriented structures and processes.
- Establish scalable and customer-centric ways of working, from project-based to journey- and product-led approaches.
- Develop and maintain agile toolboxes, ensuring a customer-focused perspective.
- Facilitate key formats like joint planning sessions, promoting transparency and coordination.
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Customer Experience Operations Specialist
3 days ago
Copenhagen, Copenhagen, Denmark WSAudiology Full timeDriven by the passion to improve quality of people's lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increasing penetration in an underserved hearing care market, we aim to accelerate our business transformation to reach more people, more effectively.The Team You're joining the Customer Experience...
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Digital Media Operations Director
5 days ago
Copenhagen, Copenhagen, Denmark Precis Digital Full timePrecis Digital is a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape.The Media Operations Lead is responsible for excellence in the delivery of our Media Solutions. They draw on their significant experience managing and optimising...
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Digital Customer Experience Manager
6 days ago
Copenhagen, Copenhagen, Denmark streamways GmbH Full timeA Day in the LifeYour Key StrengthsA degree in business, marketing, communication, or a comparable qualificationFirst experience in customer service, sales, marketing, or account managementStrong communication skills and a customer-first mindsetA problem-solving approach with a proactive attitudeTechnical affinity and experience with CRM and support tools...
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VP of Customer Experience
3 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timePandora A/S is seeking an experienced VP of Customer Experience to lead the development of global Digital Customer Experience and drive business growth through exceptional customer engagement. As a key member of the executive team, you will be responsible for developing and executing a comprehensive digital marketing strategy that enhances the company's...
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Digital Experience Director
5 days ago
Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full timeJob DescriptionWe are seeking a Digital Experience Director to join our team in Copenhagen, Denmark. As an Account Director within our Experience & Engineering team, you will obtain and maintain relationships with clients.Key ResponsibilitiesFully understand clients' needs and business objectives.Drive and deliver flawless client service by maintaining...
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Digital Operations Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeJob DescriptionPandora A/S is seeking a skilled Digital Operations Specialist to join its Global Digital & E-Commerce team. This role will play a key part in ensuring the seamless integration of digital partner platforms and optimizing operational workflows for maximum efficiency and customer satisfaction.About the Role:Oversight of daily operations,...
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Digital CX Operations Manager
3 days ago
Copenhagen, Copenhagen, Denmark WSAudiology Full timeDriven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. We are seeking a Digital CX Operations...
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Digital CX Operations Manager
4 days ago
Copenhagen, Copenhagen, Denmark WSAudiology Full timeDriven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.We are seeking a Digital CX Operations...
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Digital Media Strategist
3 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the RoleWe are seeking a talented Digital Media Strategist to join our marketing team and drive growth through strategic digital advertising campaigns.In this role, you will be responsible for maximizing our digital advertising ROI across multiple channels, crafting compelling ad experiences, and contributing to our demand generation strategy.Key...
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Digital Experience Architect
2 days ago
Copenhagen, Copenhagen, Denmark Demant Polska Full timeJob TitleWe are seeking a talented Digital Experience Architect to join our team at Demant Polska.About the RoleThe Digital Experience Architect will be responsible for designing and delivering digital experiences that meet the needs of customers across multiple touchpoints and channels.Key ResponsibilitiesDevelop and implement digital experience strategies...
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Copenhagen, Copenhagen, Denmark Precis Digital Full timeAt Precis Digital, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. As a Financial Operations Specialist, you will be part of our finance team, currently consisting of four colleagues, and report to the Head of Finance.Your...
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Customer Experience Specialist
1 day ago
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Operational Project Manager – Brand Experience
2 hours ago
Copenhagen, Copenhagen, Denmark WaveCrest Group Full timeAre you passionate about creating engaging brand experiences and driving complex projects from concept to execution? Are you a proactive, solution-oriented project manager who thrives in a fast-paced environment with diverse tasks? Do you have experience with brand experience events and print production? Then you might be the one we're looking for About the...
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Operational Project Manager – Brand Experience
2 hours ago
Copenhagen, Copenhagen, Denmark WaveCrest Group Full timeAre you passionate about creating engaging brand experiences and driving complex projects from concept to execution? Are you a proactive, solution-oriented project manager who thrives in a fast-paced environment with diverse tasks? Do you have experience with brand experience events and print production? Then you might be the one we're looking forAbout the...
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Digital Customer Engagement Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Mouseflow Full timeAbout the JobMouseflow is seeking a talented Digital Customer Success Manager to join our fast-growing SaaS company. As a key member of our Customer Success team, you will play a critical role in supporting and growing our customer base through innovative engagement strategies.The successful candidate will have a strong background in customer success,...
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Copenhagen, Copenhagen, Denmark Precis Digital Full timeWe're looking for a Digital Channel Specialist to join our team at Precis Digital in Stockholm. As a Digital Channel Specialist, you will be responsible for leading the tactical & operational management of one or more digital marketing channels, ensuring flawless campaign execution, from setup to optimization and detailed performance analysis.About Precis...
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Digital Experience Strategist
5 days ago
Copenhagen, Copenhagen, Denmark Sitecore Full timeCompany Overview:Sitecore is a leading provider of composable digital experience platforms, empowering global brands to build lifelong relationships with their customers. Our diverse team of passionate individuals across four continents and over 25 countries share a common goal: delivering exceptional customer experiences.
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Media Operations Lead: Stockholm
5 days ago
Copenhagen, Copenhagen, Denmark Precis Digital Full timeStockholm As soon as possible Office/at-home balance At Precis, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. The Media Operations Lead is responsible for excellence in the delivery of our Media Solutions. They draw on...
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Director of Digital Operations
2 days ago
Copenhagen, Copenhagen, Denmark GroupM Danmark Full timeAbout the RoleWe are the leading media agency group in the Nordics with over 1,200 employees working across our agencies. Our capabilities include Media, Communication, Creativity, e-commerce, Customer Experience, and Data & Technology. We unite under a vision to shape the next era of media and communication where advertising works better for people.Your Key...
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Operational Excellence Manager
5 days ago
Copenhagen, Copenhagen, Denmark Radiometer Danmark Danaher Full timeAbout the JobThe Operational Excellence Manager will be responsible for managing the digital change process, including training and support for employees adapting to new technologies. This role requires a strong understanding of organizational change management principles and practices.About the RoleWe are seeking a highly experienced professional with a...