Onboarding and Service Expert

5 days ago


Århus, Århus Kommune, Denmark Whistleblower Software Full time

We are seeking an exceptional Client Relationship Manager to join our Customer Success team at Formalize. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers.

The ideal candidate will have +2 years of experience in B2B SaaS or GRC in a similar customer-facing position. They will also possess excellent communication and problem-solving skills, as well as the ability to connect effortlessly with clients and build lasting relationships.

In this role, you will work closely with customers to solve problems, create value, and build loyalty. You will also help build and optimize our Customer Success function across products and customer tiers.

Our platform adapts to regulatory changes, continuously adapting to meet, and foresee, the evolving needs of our users - ensuring businesses remain compliant and confident in their operations.

Key Benefits:

  • Be part of a fast-growing international company
  • High level of trust and autonomy
  • Be part of a social, diverse, and international team

About Us:

Formalize is a tech company that has established strong partnerships and a base of satisfied customers. Our commitment was recognized through the best customer support, which earned us a reputation as a customer-centric pioneer.

We have extended our expertise to a larger compliance universe including data compliance, risk, and privacy.



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