Service Excellence Specialist
6 days ago
We are seeking a highly skilled Service Excellence Specialist to join our Service Excellence team. This role is responsible for developing and implementing governance frameworks, training programs, and digital solutions to improve service operations and customer experience.
Key Responsibilities- Develop and implement governance frameworks to standardize service practices and processes.
- Design and deliver training programs focused on service excellence, digital tool adoption, and workflow optimization.
- Drive the adoption of digital solutions, including AI-assisted support, knowledge management platforms, e-commerce integration, and automation tools.
- Proven experience in training, governance, or service operations within a customer service or digital transformation environment.
- Strong understanding of service process optimization, digital tool adoption, and workflow automation.
- Experience in measuring and analyzing service performance using key operational and customer satisfaction metrics.
This is an exciting opportunity to join a dynamic team and contribute to the company's success in providing innovative hearing aids and hearing health services.
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IT Service Management Specialist
1 day ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeJob OverviewNKT A/S is seeking a highly skilled IT Service Management Specialist to join our team. As an ITSM Developer, you will be responsible for designing, developing, and maintaining the ITSM platform for NKT Group.This is an excellent opportunity for a self-driven and results-oriented professional who excels in collaboration and can influence others...
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Customer Service Specialist
7 days ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeDiscover a fulfilling career at Skandinavisk, where you'll be the face of our brand and deliver exceptional customer experiences. We're seeking a skilled Customer Service Specialist to join our dynamic team.About the RoleThis is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about providing top-notch support to...
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Service Excellence Coordinator
7 days ago
Copenhagen, Copenhagen, Denmark Synthesia Full timeAbout SynthesiaWe're on a mission to make video easy for everyone. Our AI video communications platform simplifies the entire video production process, making it easy for anyone, regardless of skill level, to create, collaborate and share high-quality videos.The Ideal Candidate:We're looking for an experienced Service Delivery Lead who is passionate about...
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Service Excellence Manager
5 days ago
Copenhagen, Copenhagen, Denmark Music Tribe Full timeAbout the TeamWe're a diverse and dynamic team of professionals who share a passion for music and a commitment to delivering exceptional customer experiences. As a Transformational Customer Support Leader, you will join a group of talented individuals who are dedicated to driving business growth and customer satisfaction through strategic support...
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Payroll Services Director
6 days ago
Copenhagen, Copenhagen, Denmark Corporation Service Company Full timeCORPORATION SERVICE COMPANY is seeking a highly skilled Business Unit Manager to lead our Danish payroll team. As the key leader for this role, you will drive the growth of our payroll services and provide strategic guidance to your team.Job OverviewThis role offers an exciting opportunity to work in a fast-paced environment where no two days are the...
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Financial Services Specialist
6 days ago
Copenhagen, Copenhagen, Denmark ERA Group Full timeAre you ready to take your business to the next level? ERA Group's Financial Services Specialist program offers the perfect opportunity to partner with a leading brand in the business consulting and services sector.Growth Opportunities AheadLeverage our successful business model for a proven path to success.Benefit from our comprehensive training program,...
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Operational Excellence Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Ramboll Full timeAt Ramboll, we are dedicated to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process.We are seeking a talented Operational...
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Operations Excellence Specialist
1 week ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout The JobWe are looking for a skilled Operations Excellence Specialist to join our team at The Hub. This role offers a unique opportunity to optimize and manage our revenue processes, driving business growth and improvement.As a key member of our operations department, you will work closely with cross-functional teams to identify areas for improvement...
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Support Services Specialist
1 day ago
Copenhagen, Copenhagen, Denmark momondo Full timeTransforming Travel with KAYAKWe're revolutionizing the way people travel by providing personalized recommendations and seamless booking experiences. Join us as a Support Services Specialist and contribute to this mission.You'll work closely with our cross-functional teams to identify opportunities for improvement and drive positive change.This role requires...
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HR Service Specialist
3 days ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeVi søger en erfaren og engageret specialist til at støtte vores team på tværs af Norden. Som HR Service Specialist vil du være med til at sikre en præcis og rettidig lønbehandling for vores danske organisation.I denne rolle vil du arbejde tæt sammen med Nordic HR Shared Service Manager og bistå med at opdatere og vedligeholde vores...
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Customer Service Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Klar Full timeKlar Copenhagen, Capital Region of Denmark, DenmarkWanna talk to happy customers all day long? Who never has any challenges or issues in their lives? Customers who always remember to order the correct product, treat it correctly and cancel within time if they don't want it anyway?Then you don't have to read any further - because at Klar we have an awesome...
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Service Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Grohe AG Full timeSERVICE SPECIALISTGROHE søger en teknisk Service Specialist, der har kompetencerne til at løfte serviceniveauet til vores grossister, kunder og installatører, samt håndtere tekniske forespørgsler og reklamationssager.I rollen som Service Specialist bliver du en del af Serviceafdelingen og dermed et team bestående af dygtige og dedikerede kollegaer med...
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Customer Technical Services Specialist
2 days ago
Copenhagen, Copenhagen, Denmark MasterCard Full timeAt Mastercard, we're passionate about making a difference in people's lives by creating innovative solutions that empower our customers and drive business growth.About the RoleWe're seeking a highly motivated and customer-focused Customer Technical Services Specialist to join our team in Copenhagen. As a key member of our Global Customer Care team, you will...
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Customer Service Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Klar Full timeCustomer Service Specialist - Swedish and Norwegian OR Danish SpeakerWanna talk to happy customers all day long? Who never has any challenges or issues in their lives? Customers who always remember to order the correct product, treat it correctly and cancel within time if they don't want it anyway?Then you don't have to read any further - because at Klar we...
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Client Service Specialist Full-time
5 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timePARETO SECURITIES AS is growing its universe in Copenhagen Airport, and we are adding more talented team members to our store. As a full-time Client Service Specialist, you will be a key player in creating an exceptional shopping experience for our customers.Key responsibilities include delivering outstanding personal styling sessions, establishing a client...
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Operations Excellence Leader
6 days ago
Copenhagen, Copenhagen, Denmark Hays Specialist Recruitment Full timeAbout the RoleWe are seeking an experienced Senior Vice President Operations to join our client's team.This is an exciting opportunity for a skilled leader to drive business growth and improve operational efficiency.
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Strategic Operations Director
6 days ago
Copenhagen, Copenhagen, Denmark Hays Specialist Recruitment Full timeCompany OverviewHays Specialist Recruitment is a leading recruitment agency with a strong reputation for delivering exceptional results.Our client is a forward-thinking organization that values innovation and excellence in all aspects of its operations.
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IT Service Management Specialist
6 days ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeAt NKT A/S, we are seeking a skilled IT Service Management Specialist to join our team in Kaunas. As an expert in ITSM, you will be responsible for the development and maintenance of our IT service management platform.The ideal candidate will have experience with web application development using Java, JavaScript, HTML, CSS, and related frameworks and tools....
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Business Process Excellence Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Radiometer Danmark Danaher Full timeWe are seeking a skilled professional to join our team as a Digital Transformation Specialist. In this role, you will be responsible for managing the digital change process, including training and support for employees adapting to new technologies.You will work closely with cross-functional teams to develop digital solutions that meet organizational needs,...
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Field Service Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Grohe AG Full timeField Service SpecialistGROHE søger en teknisk Field Service Specialist, der har kompetencerne til at løfte serviceniveauet til vores grossister, kunder og installatører, håndtere tekniske forespørgsler samt reklamationssager.I rollen som Field Service Specialist bliver du en del af Field Service afdelingen og dermed et team bestående af dygtige og...