Team Lead for Kundehjælp

3 days ago


Copenhagen, Copenhagen, Denmark E Conomic Full time
Ønskes: Faglig Ledelse af Kundeservice

I e-conomic søger vi en fremragende faglig medarbejder til at lede vores kundeservice. Dette er en god mulighed for dig, hvis du gerne vil arbejde med ledelse og coaching af dine medarbejdere.

Vores kundeservice er et vigtigt område for os, og vi søger derfor en ledende medarbejder, der kan træffe de rigtige beslutninger for at sikre, at vores kunder bliver skuffede.

Din Rolle
  • Leder og udvikling af dine medarbejdere
  • Sikre, at vores kundeservice holder høje standarder
  • Tage initiativ til nye projekter og idéer for at forbedre vores service

Vores servicehold består af en dygtig gruppe mennesker, der er dedikeret til at hjælpe vores kunder. Som Team Lead er du nøglen til at sikre, at vores hold fungerer effektivt og produktivt.

Du vil være ansvarlig for at koordinere arbejdet i teamet, prioritere opgaverne og se på, hvordan du sammen med dine medarbejdere kan nå de ønskede resultater.

Vores Værdisager

Vores værdier er vigtige for os, og vi søger en ledende medarbejder, der også dele disse værdier:

  • Omvendelse fra kunde
  • Aktiv lytning
  • Pas på hinanden
  • Beklager-kultur


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