Technical Support Specialist

1 month ago


Horsens, Horsens Kommune, Denmark Biamp Systems Full time
About the Role

Biamp Systems is seeking a highly skilled Technical Support Engineer to join our European Customer Experience team. As a Technical Support Engineer, you will play a critical role in providing expert technical support to our customers, assisting them with technical questions, product and design problems, and technical training.

Key Responsibilities
  1. Technical Support: Provide expert technical support to Biamp customers via phone and email, troubleshooting, diagnosing, and resolving complex technical issues related to audio, control, video, and network systems.
  2. Design and Commissioning: Offer design, commissioning, and optimization advice to customers using Biamp products, ensuring they achieve the best possible results from our solutions.
  3. Site Visits: Conduct occasional site visits for troubleshooting and system optimization, providing hands-on support to customers and ensuring their systems are functioning as expected.
  4. Training and Development: Conduct customer trainings, providing education and support to help customers get the most out of our products and solutions.
Additional Responsibilities
  1. Operations Manuals: Provide input and guidance for the creation of operations manuals for new products, ensuring they are accurate, comprehensive, and easy to follow.
  2. Knowledgebase Content: Create and proofread content for Biamp's online knowledgebase, ensuring it is accurate, up-to-date, and relevant to our customers' needs.
  3. Tradeshows: Assist with product set-up and staging at tradeshows, ensuring our products are showcased in the best possible light and our customers have a positive experience.
  4. Other Duties: Perform other duties as assigned by your supervisor, contributing to the success of the European Customer Experience team.
Requirements
  1. Industry Experience: 4 years of experience in the Audio/Video/Control Systems industry, with a strong understanding of audiovisual systems and solutions.
  2. Education and Qualifications: Relevant degree or professional qualifications desirable, but not required.
  3. Technical Skills: Advanced system design, implementation, and troubleshooting skills, with a good understanding of control and media networking.
  4. Communication Skills: Good technical presentation and training skills, with strong verbal and written communication skills in Danish and English language.
  5. Customer Service: A serious and enthusiastic desire to provide reliable customer service, with a commitment to delivering exceptional support and solutions.
Work Environment
  1. Travel: Up to 25% of travel required, with opportunities to work with customers and colleagues across Europe.
  2. Location: Based at a Biamp Europe office in Stockholm, Sweden or Horsens, Denmark.

  • IT Support Specialist

    2 weeks ago


    Horsens, Horsens Kommune, Denmark Axiom Technologies Full time

    Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises globally. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled IT professional to join our team as a Desktop Support Specialist. In this role, you will be responsible for providing timely and accurate...

  • IT Support Specialist

    4 weeks ago


    Horsens, Horsens Kommune, Denmark NTT DATA Full time

    Om NTT DATA Business SolutionsNTT DATA Business Solutions er en international IT-virksomhed med mere end 5. globale kunder. Vi er en del af NTT DATA-gruppen, en af verdens førende teknologi- og IT-virksomheder.Om stillingenDenne stilling er en fuldtidsstilling ved Royal Greenland, som er kunde hos NTT DATA Business Solutions. Arbejdsstedet er på Royal...


  • Horsens, Horsens Kommune, Denmark DSV AS Full time

    JobbeskrivelseVi søger en erfaren Business Support Specialist til at træde ind i vores DSV Road-afdeling. Som Business Support Specialist vil du være en del af vores Business Change Management-afdeling, hvor du vil arbejde tæt sammen med dine kolleger for at skabe en bedre kundeoplevelse og forbedre vores forretningsprocesser.Om jobbetArbejde med at...

  • IT Support Specialist

    2 weeks ago


    Horsens, Horsens Kommune, Denmark NTT DATA Full time

    About NTT DATA Business SolutionsNTT DATA Business Solutions is a leading international IT company with over 5,000 global customers. You will be employed in our Nordic unit, which currently consists of approximately 100 employees.About the PositionThis is a full-time position at Royal Greenland, a customer of NTT DATA Business Solutions, located at Royal...

  • IT Support Specialist

    19 hours ago


    Horsens, Horsens Kommune, Denmark NTT DATA Full time

    About NTT DATA Business SolutionsNTT DATA Business Solutions is a leading international IT company with over 5,000 global customers. You will be employed in our Nordic unit, which currently consists of approximately 100 employees.About the PositionThis is a full-time position at Royal Greenland, a customer of NTT DATA Business Solutions, located at Royal...


  • Horsens, Horsens Kommune, Denmark NTT DATA Full time

    JobbeskrivelseOm NTT DATA Business SolutionsNTT DATA Business Solutions er en international virksomhed med mere end 5.500 globale kunder. Du bliver ansat i vores nordiske enhed, som på nuværende tidspunkt består af ca. 550 medarbejdere.Om stillingenDenne stilling er en fuldtidsstilling ved Royal Greenland, som er kunde hos NTT DATA Business Solutions,...


  • Horsens, Horsens Kommune, Denmark NTT DATA Full time

    JobbeskrivelseOm NTT DATA Business SolutionsNTT DATA Business Solutions er en international, fremadstormende IT-virksomhed med mere end 5.500 globale kunder. Du bliver ansat i vores Nordiske enhed, som på nuværende tidspunkt består af ca. 550 medarbejdere.Om stillingenDenne stilling er en fuldtidsstilling ved Royal Greenland, som er kunde hos NTT DATA...


  • Horsens, Horsens Kommune, Denmark NTT DATA Full time

    JobbeskrivelseOm NTT DATA Business SolutionsNTT DATA Business Solutions er en international virksomhed med mere end 5.500 globale kunder. Du bliver ansat i vores Nordiske enhed, som på nuværende tidspunkt består af ca. 550 medarbejdere.Om stillingenDenne stilling er en fuldtidsstilling ved Royal Greenland, som er kunde hos NTT DATA Business Solutions,...


  • Horsens, Horsens Kommune, Denmark NINE UNITED AS Full time

    Job Title: Contract Sales SpecialistNine United is seeking a highly motivated Contract Sales Specialist to join their team based in the Rijsenhout Showroom. The ideal candidate will have 5 years of sales experience and a proven track record in the contract furniture industry in Holland, with a good understanding and passion for design furniture.Key...

  • Deboning Specialist

    4 weeks ago


    Horsens, Horsens Kommune, Denmark Danish Crown Full time

    About the RoleWe are seeking a reliable and physically fit individual to join our deboning department at our state-of-the-art abattoir in Horsens. As a deboning specialist, you will work on the evening shift, where you will be responsible for deboning cuts on a piecework basis.Your Key ResponsibilitiesDeboning of cutsOther ad hoc tasks as requiredWhat We...


  • Horsens, Horsens Kommune, Denmark Randstad Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team at Randstad. As a key member of our logistics team, you will play a crucial role in ensuring the smooth operation of our warehouse.Key Responsibilities:Picking and packing goods using a hand-held scannerReceiving, registering, scanning, and...

  • Server Engineer

    4 weeks ago


    Horsens, Horsens Kommune, Denmark Danish Crown Full time

    About the RoleWe are seeking a highly skilled Server Engineer to join our Global IT organization at Danish Crown. As a key member of our Hosting Services team, you will be responsible for developing and running our Server Infrastructure and Solutions across the entire Danish Crown Group.Key ResponsibilitiesDesign, implement, and maintain our monitoring...


  • Horsens, Horsens Kommune, Denmark DSV AS Full time

    JobbeskrivelseVi søger en erfaren Data Analyst til at træde ind i vores Business Change Management afdeling. Som Data Analyst vil du være med til at skabe indblik og overblik i vores data, og hjælpe med at udarbejde og opdatere tilbud og fragtaftaler til vores kunder.Udgifter og ansvarsområderVi søger en person med erfaring i dataanalyse og...


  • Horsens, Horsens Kommune, Denmark HAMLET PROTEIN AS Full time

    Unlock Your Potential in Quality EngineeringHAMLET PROTEIN A/S is a leading global player in young animal nutrition, delivering high-quality niche products through innovative technology. As a Quality Engineer, you will play a pivotal role in ensuring our products meet the highest quality standards.Your Key Responsibilities:Ensure compliance with GMP+FSA and...


  • Horsens, Horsens Kommune, Denmark HAMLET PROTEIN AS Full time

    {"title": "Quality Engineer", "description": "Unlock Your Potential in Quality AssuranceHAMLET PROTEIN A/S is a leading global player in young animal nutrition, delivering high-quality niche products through patented technology. As a Quality Engineer, you will play a pivotal role in ensuring our products meet the highest quality standards.Your Key...


  • Horsens, Horsens Kommune, Denmark Trendhim ApS Full time

    About the RoleTrendhim ApS is seeking a highly skilled and experienced Head of Performance Marketing to join our team. As a key member of our Commercial team, you will be responsible for developing and executing our performance marketing strategy to drive business growth and revenue.Key ResponsibilitiesDevelop and Execute Performance Marketing Strategy:...


  • Horsens, Horsens Kommune, Denmark NTT DATA Full time

    Unlock Your Potential as a Global Portfolio SpecialistJoin NTT DATA Business Solutions, a team of innovative and passionate individuals who specialize in creating value-added SAP solutions and guiding our customers on their journey to becoming intelligent businesses.About the RoleWe are seeking a highly skilled Global Portfolio Specialist to join our Global...


  • Horsens, Horsens Kommune, Denmark Randstad Full time

    About the RoleWe are seeking a highly skilled Senior Product Developer to join our team at VELUX. As a technical lead, you will be responsible for driving the development of our sloped roof windows portfolio.Key ResponsibilitiesAct as technical lead on idea and concept development, including visualization of physical or digital solutions.Ensure design and...


  • Horsens, Horsens Kommune, Denmark Randstad Full time

    About the RoleWe are seeking a highly skilled Senior Product Developer to join our team at VELUX. As a technical lead, you will be responsible for driving the development of our sloped roof windows portfolio.Key ResponsibilitiesActing as technical lead on idea and concept development, including visualization of physical or digital solutions.Ensuring the...


  • Horsens, Horsens Kommune, Denmark NINE UNITED AS Full time

    About the RoleWe are seeking a highly motivated Contract Sales professional to join our team in the Netherlands. The successful candidate will be responsible for generating demand in commercial projects such as Hospitality, Workspaces, and public areas, promoting our brands &Tradition, Frandsen Bespoke, NINE, and Verpan, and contributing to defining our...