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Customer Support Experience for Italian Students
3 weeks ago
About the Job: We are seeking a highly motivated and detail-oriented Student Assistant to join our Customer Support team in Copenhagen. As a Student Assistant, you will play a crucial role in providing excellent customer service to our Italian customers via email and phone.
Responsibilities:
- Technical Assistance: Provide technical assistance and troubleshooting to our Italian and international customers via email and phone.
- Customer Education: Educate and empower customers to maximize their use of our product.
- Contract Renewals: Assist with contract renewals and translate documentation from English to Italian.
- KPIs: Strive to deliver business and technical value, guided by key performance indicators.
Requirements:
- Language Skills: Native level Italian and proficiency in written and spoken English.
- Education: At least 1 year left before graduating from master's studies in a field such as business, IT, communication, or another relevant field.
What We Offer:
- Flexible Working Hours: Enjoy a dynamic and flexible work environment that allows you to balance your studies and work responsibilities.
- Diverse Team: Join a multicultural team with 25 different nationalities and contribute to our company's growth and success.
