Omnichannel Experience Strategist

7 hours ago


Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full time
About Novo Nordisk

We are a leading global healthcare company, and our mission is to drive change to defeat diabetes and other serious chronic conditions. We're committed to making a difference in people's lives by developing and delivering innovative treatments.

Job Description

We're seeking an experienced Omnichannel Experience Strategist to join our GLP-1 Diabetes Commercial Marketing team. In this role, you will be responsible for developing and executing successful omnichannel strategies that enhance the customer experience, maximize portfolio value, and reach.

Key Responsibilities:

  • Develop and execute a comprehensive omnichannel strategy to ensure a seamless and consistent customer experience across all touchpoints.
  • Utilize insights-driven decision-making processes to customize omnichannel strategies for every customer.
  • Lead campaign development of visual identity brand/portfolio.
  • Oversee and refine core brand messages to ensure they are tailored to customer needs and coherent across brands and portfolio.
  • Be a strategic partner, providing customer-centric consulting skills, strategy design, and coordination.
  • Identify and develop various channels (online, offline, social media, etc.) to ensure comprehensive market coverage and excellent customer engagement.

Your responsibilities also include fostering meaningful interactions with stakeholders to achieve the desired business impact.

About the Department

The GLP-1 Diabetes Commercial Marketing department is part of the Diabetes Therapy Area within Commercial Strategy & Corporate Affairs. Our team plays a crucial role in shaping Novo Nordisk's market strategy and enhancing its commercial success.

Requirements

To succeed in this role, you should have:

  • A Master's or Bachelor's degree in Marketing/Life Sciences or a related field.
  • A minimum of 10 years of experience in commercial, marketing, or product management roles within the pharmaceutical industry.
  • Demonstrated experience in people management, marketing strategy, consumer behavior, e-commerce, and digital marketing.
  • A proven track record of effectively managing and implementing successful omnichannel strategies that have fueled business growth.
  • Exceptional analytical and strategic thinking skills.
  • Proficiency in managing teams efficiently and collaborating effectively with cross-functional stakeholders.
Salary and Benefits

The estimated annual salary for this position is €120,000 - €150,000 depending on your location and qualifications. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

We're committed to creating an inclusive culture that celebrates the diversity of our employees, patients, and communities. If you're passionate about developing innovative marketing strategies and improving customer experiences, we encourage you to apply.



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