Strategic Sales Support Director
6 days ago
In this key role, you will lead the Sales Support team and drive their growth journey. With direct report to the Global Sales Director, you will be responsible for handling leadership and hands-on tasks related to internal and external sales support.
The Sales Support Manager at KMC will align and collaborate with international Sales offices, ensuring high customer satisfaction through efficient delivery of up-to-date customer master data in the ERP system. Additionally, you will handle claims and orders, create contracts (BSO), and forecasts in collaboration with the team.
Key responsibilities include:
- Managing and developing KMC's Sales Support team
- Integration and alignment with international Sales offices
- Ensuring high customer satisfaction
- Internal and external sales support
- Delivering up-to-date customer master data in the ERP system
- Handling claims and orders
- Creating contracts (BSO) and forecasts
You have a solid commercial understanding and a leadership toolbox. Experience from an international sales support role within production or industrial industry is advantageous, as well as experience supporting and advising customers and external stakeholders regarding aspects of the sales process.
Solid experience leading a sales support team, including talent development, change management, situational leadership, and workforce planning, is also preferred. Hands-on sales support tasks, such as handling orders, claims, contracts, etc., are essential to ensure the highest customer satisfaction.
About UsKMC offers a steep learning curve with room for personal and professional development. We strive to make a difference and see challenges as opportunities. As a team player, you will work systematically and carefully, with strong coordination skills and a proactive mindset.
We estimate the annual salary for this position to be around 550,000 DKK - 700,000 DKK, depending on your qualifications and experience.
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