Norwegian Language Customer Service Representative

1 month ago


Århus, Århus Kommune, Denmark WhiteAway Group Full time

We're seeking a skilled and service-minded customer service agent to assist our Norwegian customers.

At Whiteaway Group, we're committed to providing the best customer service experience. As a Delivery Specialist, you'll be part of our Customer Care department in Aarhus, working alongside 14 dedicated and passionate colleagues.

Key Responsibilities:

  • Handle customer inquiries across various platforms (email, chat, phone, etc.)
  • Act as a liaison between customers and transporters
  • Answer customer questions regarding delivery and returns
  • Provide support to colleagues within the organization on delivery and returns
  • Work closely with the logistics team to ensure seamless delivery processes

Requirements:

  • You're approachable, service-minded, and enjoy a variety of tasks
  • You're skilled at communicating with customers, suppliers, and colleagues
  • You speak and understand Norwegian
  • You thrive in a fast-paced work environment and can stay organized under pressure
  • You work independently, take initiative, and think creatively to improve processes

What We Offer:

  • A dynamic and international work environment
  • Endless opportunities for professional development and growth
  • A flat, informal organization with a high degree of independence and short decision-making processes
  • A range of benefits, including pension, healthcare, lunch scheme, and social events

Inclusivity at Whiteaway Group:

We're committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, beliefs, and identities. If you require specific accommodations during the hiring process or within our workplace, please let us know so we can ensure your application process is as accessible as possible.



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