Customer Service Representative for Nordic Bank

2 weeks ago


Århus, Århus Kommune, Denmark Lunar ApS Full time

We are seeking a Customer Excellence Associate to join our team at Lunar ApS.

This role is pivotal in ensuring that our customers receive exceptional service and support.

Main Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Assess customer needs and provide solutions to meet those needs
  • Collaborate with the team to improve processes and products
  • Contribute to the development of a bank with a talented and awesome team

Requirements:

  • 1+ year of experience in service and sales
  • Fluency in Norwegian and English
  • Excellent communication and problem-solving skills
  • Able to thrive in a fast-paced environment

Working Conditions:

  • 40-hour workweek
  • Work shifts between 8:00 and 16:30 every weekday

About Lunar ApS:

Lunar ApS is a leading digital bank in the Nordics, dedicated to democratizing the power of money and changing the way people bank, pay, and invest.

We value our Customer Excellence team highly, and we are committed to providing exceptional service to our customers.



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