Technical Support Coordinator

4 days ago


Århus, Århus Kommune, Denmark Lead Famly Part time

Lead Famly is seeking a talented Technical Support Coordinator to join our team. In this role, you will provide technical assistance to internal teams and external customers, ensuring seamless communication and resolution of technical issues.

About the Job

As a Technical Support Coordinator, you will be the first point of contact for technical inquiries and issues. Your exceptional customer service skills and technical expertise will enable you to build strong relationships with internal stakeholders and external customers.

You will work closely with our IT team to resolve technical issues, develop and maintain technical documentation, and collaborate with cross-functional teams to ensure seamless integration of technology solutions.

Key Responsibilities:

  • Provide technical support to internal teams and external customers via phone, email, or in-person
  • Document and track technical issues and resolutions
  • Collaborate with IT colleagues to resolve technical issues and implement new technologies
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in training and professional development programs to enhance technical skills and knowledge

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 2 years of experience in technical support or IT operations
  • Strong understanding of IT systems and applications, including network management and help desk software
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic team and contribute to the growth of Lead Famly
  • Professional development opportunities to enhance your skills and career
  • A flexible work environment with remote work options available


  • Århus, Århus Kommune, Denmark Advansor Full time

    Aftersales Technical Support PositionAdvansor is looking for a highly motivated Technical Support Manager for Aftersales to lead our team of experts. This role involves:Leading the team of 6 Aftersales Engineers in our HQ in Aarhus and coordinating with our engineers outside Denmark. The key responsibilities include:Technical Support Team Management: Manage...


  • Århus, Århus Kommune, Denmark Advansor Full time

    Technical Support Role OverviewAt Advansor, we're dedicated to designing and producing sustainable climate solutions. We're seeking a talented Technical Support Manager for Aftersales to lead our team of experts.The ideal candidate will possess leadership experience, technical expertise in refrigeration, and excellent communication skills. You'll be...


  • Århus, Århus Kommune, Denmark Advansor Full time

    Career Opportunities: Technical Support Manager Aftersales (58610) Requisition ID 58610 - Posted by Dover Food Retail Advansor is looking for a Technical Support Manager for Aftersales to become a part of an international team driven by delivering the best customer support. Are you passionate about securing high quality technical support and leading...


  • Århus, Århus Kommune, Denmark Chora Full time

    We are looking for a Technical Support Specialist to join our innovative team at Chora. As a Technical Support Specialist, you will be responsible for providing user support and resolving technical issues efficiently. You will also be involved in managing and maintaining our IT infrastructure, including Microsoft OnPrem Environment (AD/DHCP/DNS/PKI etc.) and...


  • Århus, Århus Kommune, Denmark Vestas Full time

    About the Role">We are seeking a highly skilled Technical Support Specialist to join our team in Plant Technical Support NCE. The successful candidate will be responsible for providing direct support to service technicians in troubleshooting and repair tasks, remote troubleshooting in Power Plant Controllers and SCADA solutions remotely, remote software...


  • Århus, Århus Kommune, Denmark A.P. Moller - Maersk Full time

    Job OverviewA.P. Moller - Maersk is seeking a skilled IT Support Specialist to join our team in Aarhus, Denmark. This role involves providing technical support and troubleshooting for end-users, ensuring the smooth operation of our terminal's IT systems.About the RoleAs an IT Support Specialist, you will be responsible for handling incidents and requests in...


  • Århus, Århus Kommune, Denmark Vestas Full time

    Do you want to be a part of a greener future? Are you looking for an exciting opportunity in a growing industry? Then have a look at this career opportunity to join us within the Plant Technical Support NCE. Region NCE > SBU NCE Service > Plant Technical Support NCE Plant Technical Support NCE is a sub department of Technical Support NCE, which support the...

  • Technical Expert

    4 days ago


    Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    We are seeking a highly organized and team-oriented individual to join our Quality & Food Safety team as a Technical Specialist. This 15-month fixed-term position is based at our innovation hub in Brabrand, Denmark.Job DescriptionThe successful candidate will be responsible for coordinating daily tasks related to our production sites in Europe and South...


  • Århus, Århus Kommune, Denmark Tetra Pak Full time

    Job Description:We are seeking a skilled Service Engineer to join our team at Tetra Pak, a leading food processing equipment manufacturer. The successful candidate will be responsible for delivering top-notch technical support to our customers by providing corrective, preventative maintenance and troubleshooting services.


  • Århus, Århus Kommune, Denmark Cambio Group Full time

    About Cambio GroupCambio Group is committed to delivering high-quality e-health solutions that meet the evolving needs of healthcare professionals and patients. As a leading provider in the sector, we have a strong focus on innovation, collaboration, and customer satisfaction.Our team is comprised of highly skilled and dedicated professionals who share a...

  • Systems Coordinator

    3 days ago


    Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    We are seeking a detail-oriented and analytical professional to join our Quality & Food Safety team as a Technical Specialist. In this role, you will work closely with colleagues to coordinate tasks, ensure regulatory compliance, and provide excellent customer service.ResponsibilitiesKey responsibilities include:Coordinating daily tasks related to production...


  • Århus, Århus Kommune, Denmark Vestas Full time

    Vestas Technology & Operations is seeking a skilled professional to join its Front End Engineering team as a Deputy Technical Project Manager. In this role, you will work closely with the Technical Project Manager to ensure flawless execution of projects and support the delivery of technical aspects on time, to budget, and to required safety and quality...

  • Program Coordinator

    4 days ago


    Århus, Århus Kommune, Denmark Schneider Electric Full time

    Schneider Electric is seeking a highly skilled Program Coordinator to join our team and support large-scale projects in a site environment. As a dynamic and ambitious professional, you'll have a strong BMS background, excellent stakeholder management skills, and technical expertise.We're committed to innovation and sustainability, making us an ideal choice...

  • IT Coordinator

    5 days ago


    Århus, Århus Kommune, Denmark Lead Famly Part time

    IT Coordinator (Part-time) Description About Ageras With offices located in Copenhagen, Espoo, Berlin, Amsterdam, Gdańsk and Philadelphia, Ageras is a leading international provider of banking and accounting services assisting small businesses across Europe and the US with tax preparation services and admin software. Our 4 main products include a...

  • Technical Expert

    3 days ago


    Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    Job DescriptionWe are seeking a Technical Specialist to join our Quality & Food Safety team at International Flavors & Fragrances Inc.The successful candidate will be responsible for supporting customer cases via sales portal, handling product quality related complaints, and coordinating various tasks to ensure regulatory compliance.Your Key...


  • Århus, Århus Kommune, Denmark Vestas Full time

    About the JobAs a Technical Support Engineer in our Plant Technical Support team, you will play a crucial role in ensuring the smooth operation of our wind farms. Your primary responsibility will be to provide direct support to service technicians in troubleshooting and repair tasks. You will also be responsible for remote troubleshooting, software upload,...


  • Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    Technical Specialist (Product Quality) Are you an enthusiastic, motivated and detail-oriented professional with a desire to work in a team of colleagues with great technical competences within production, regulation and processes? We are looking for a Technical Specialist to join our Quality & Food Safety team at our innovation hub in Brabrand, Denmark for a...


  • Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    Technical Specialist (Product Quality)Are you an enthusiastic, motivated and detail-oriented professional with a desire to work in a team of colleagues with great technical competences within production, regulation and processes? We are looking for a Technical Specialist to join our Quality & Food Safety team at our innovation hub in Brabrand, Denmark for a...


  • Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    International Flavors & Fragrances Inc. is a leading manufacturer of flavors and fragrances, providing high-quality products to customers worldwide.Job DescriptionThe Technical Specialist will be responsible for ensuring the quality and safety of our products, working closely with cross-functional teams to identify and implement improvements.Main...


  • Århus, Århus Kommune, Denmark International Flavors & Fragrances Inc. Full time

    As a Technical Specialist, you will work closely with cross-functional teams to ensure the quality and safety of our products, identifying and implementing improvements to meet customer needs.About the TeamThe Quality & Food Safety team is responsible for ensuring the quality and safety of our products, working closely with suppliers and customers to...