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Professional Service Supporter to Aalborg
1 month ago
Ocuco is a dynamic and expanding international software company that develops and markets a comprehensive suite of optical software products for eye care professionals, optical retail chains, and labs. We are seeking a technically gifted and Danish-speaking technician with an IT-related degree to join our Global and local Operations team as a Professional Service Supporter.
Job Responsibilities:- Providing technical support to our installed customer base.
- Installing our software on customer sites.
- Customer training.
This position is a great entryway into a software company where energy and talent are rewarded. The successful candidate must have a relevant degree, perfect fluency in Danish and English, and 1+ years' experience in a customer-facing role supporting a business application. Graduates may be considered.
Requirements:- A relevant degree (doesn't have to be an IT degree).
- Perfect fluency in Danish and English.
- 1+ years' experience in a customer-facing role supporting a business application.
- Ability to acquire new technical information quickly.
- A "no problem", "can do" attitude that always gets the job done.
Ocuco offers an attractive, market-rate salary package and a list of other benefits, which varies depending on office location. For candidates that need to relocate to Dublin, Ocuco will provide free accommodation in the company apartment for up to 3 months and provide full advice and forms required to open a bank account, getting set up with the revenue office, understanding local transport, rental websites, and general advice on services for newcomers.
