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Professional Service Supporter to Aalborg
2 months ago
Ocuco, a dynamic and expanding international software company, is seeking a technically gifted and Danish-speaking technician to join their Global and local Operations team as a Professional Service Supporter. Based in the office in Aalborg, Denmark, or alternatively in the headquarters in Dublin, this role offers an exciting opportunity to provide technical support services and training to customers in locations including Scandinavia, USA, the UK, Ireland, and Canada.
Key Responsibilities:
- Providing technical support to our installed customer base.
- Installing our software on customer sites.
- Customer training.
Requirements:
- A relevant degree (doesn't have to be an IT degree).
- Perfect fluency in Danish and English.
- 1+ years' experience in a customer-facing role supporting a business application.
- Ability to acquire new technical information quickly.
- A "no problem", "can do" attitude that always gets the job done.
What We Offer:
- An attractive, market-rate salary package.
- A list of other benefits, which varies depending on office location.
- For candidates that need to relocate to Dublin, Ocuco will provide free accommodation in the company apartment for up to 3 months, and provide full advice and forms required to open a bank account, getting set up with the revenue office (local tax institution), understanding local transport, rental websites, and general advice on services for newcomers, etc.
How to Apply:
Please push the application button on this page. There is no final date for applying for this job, and we will proceed with the applications as we receive them.
