Area Controller for Denmark

4 weeks ago

Copenhagen, Copenhagen, Denmark H&M Group Full time
Job Description

We are seeking a highly skilled and motivated Area Controller to join our team in H&M Denmark.

As an Area Controller, you will be responsible for driving sales and profitability growth in your area, covering approximately 20-25 stores. You will work closely with the Area Team to maximize profit in your area by securing store operations, driving selling, and improving customer service.

Key Responsibilities:
  • Increase Selling: Work with the Area Team to ensure strong commercial execution in stores, identify business opportunities to improve performance, and follow up on actions using commercial KPIs.
  • Scheduling & Staff Planning: Secure scheduling and best practice processes that impact the customer experience, and work with Store Managers to define staff levels per task, day, and hour to ensure the right resources at the right time.
  • Securing Operations: Educate Store Teams on operational best practices, ensure store setup is optimized for great customer experience and high task efficiency, and educate Store Managers on this process.
  • Cost Control: Follow up and act on salary cost development in your area, constantly search for opportunities to optimize, and be aware of shop cost deviations, initiating corrective actions accordingly.
  • Coaching & Training: Educate Store Managers on identifying selling opportunities and improving customer experience, be the profit coach in your area, secure knowledge among stakeholders, and train controlling talents and drive their development to secure succession.
Requirements:
  • A minimum of 3-year working experience within retail, consulting, or business analysis.
  • Strong analytical skills and ability to train and coach Area- and Store Teams.
  • Strong track record of working analytically in Excel.
  • Clear logical thinking and well-developed analytical skills – turn analysis into action.
  • Detail-oriented, with strong organizational, time-management, and interpersonal skills.
  • Natural leader with ability to inspire others to perform at their best.
  • Passionate about retail and developing customer experience in-store.
  • Interest in working in a dynamic team and fast-paced environment.
  • Strong business mindset, great communication skills, and true team player.
  • University degree within a business or another academic field would be an advantage.
  • Fluent written and spoken English.
  • Fluent written and spoken one of the Scandinavian languages.
Additional Information:

The position is a full-time, permanent role, based in our Support Office in Copenhagen, starting in mid-August. If you feel your experience, skills, and ambitions are a match, please place your CV and Cover Letter in English no later than July 14th, 2024. We process applications hereafter, but we reserve the right to take down the job posting if the right candidate is found.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. You can find the perks and benefits specific to our local market through our career site or use this link. Please note that they may differ between employment type and countries.

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M.

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