Chief IT Operations Director
1 week ago
We are seeking a skilled and experienced Chief IT Operations Director to lead our NAM IT team. As the Head of NAM IT, you will play a crucial role in maintaining and further developing IT Operations, ensuring that we deliver first-class products and services to our clients.
About This Opportunity
You will have the opportunity to steer and develop NAM IT, creating a culture of collaboration within the team and with the rest of the Technology organization. You will be part of the Technology management team, working together to further develop our organization by scoping needed changes and making tangible plans that can be executed upon.
Your Responsibilities
- Steer and develop NAM IT, ensuring high stability while delivering on our massive change agenda.
- Ensure that the team excels in running IT Operations, living up to governance requirements set out by legislators and Nordea Bank.
- Be a significant stakeholder towards our main supplier of IT services (Nordea Group IT), ensuring we get delivered services with the right amount of quality and within agreed timelines.
Requirements
- Leadership experience, having set direction and grown teams of 50 employees or more.
- Experience running IT Operations with great results when it comes to stability, efficiency, and ability to further develop the department.
- Great vendor management skills and proven ability to make necessary compromises to ensure NAM gets the most out of vendor relationships.
- Good understanding of IT Governance and ability to implement it at the right level in the organization.
- A great communicator and motivator, both spoken and written in English.
Preferred Qualifications
- Relevant Master's degree with good results.
- Great leadership skills, with ability to develop a collaborative culture and be an excellent sparring partner for the team.
- 5+ years of experience leading an IT Operations unit.
- Knowledge of the financial industry is a merit.
- Knowledge of running similar-sized platforms from a complexity point of view.
- Documented history of efficiently leading and delivering complex IT solutions supporting business to deliver great customer experiences.
- Structured and analytical mindset, and ability to challenge status quo to gain efficiencies.
The estimated salary for this position is between $120,000 - $180,000 per year, depending on qualifications and location.
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